Jamie DeMartino
Brooksville
Summary
Experienced professional with over 5 years of expertise in the dynamic mobile industry. Proven track record in navigating the ever-evolving landscape of this fast-paced sector. Skilled in leveraging industry trends and insights to drive innovation and deliver exceptional results. Adept at collaborating with cross-functional teams to develop and execute strategic initiatives that optimize business performance. Committed to staying ahead of the curve and continuously enhancing skills to contribute to the growth and success of an organization within the mobile industry.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Sales Associate
Spectrum
07.2019 - Current
- Provided a quick and exceptional customer experience
- Greeted customer
- Offered knowledge about Cable, and cellphones
- Entered customer information into the computer
- Completed in-store purchases
- Handled in-store returns
- Signed up customers for Cable, internet, home phone or cell phone services
- Greeted customers in a friendly manner
- Answered customer questions
- Processed customer transactions
- Assisted an average of 25 customers per day
- Handled returns and exchanges
- Maximized sales transactions
- Helped ensure customer satisfaction
- Took customers payments via cash credit card or check
- Transferred customers information from one phone to another
- Activated new cell phones
- Apple champion (apple master)
Reservations Agent
Shawenee Inn and Golf Resort
08.2010 - 08.2016
- Answered switchboard phone
- Assisted in keeping hotel inventory up to date on websites
- Assisted future guest in making hotel reservations
- Enter hotel packages into hotel operation system
- Assisted in training new hires
Reservation Manager
The Inn at Poocno Manor
08.2006 - 09.2009
- Assisted guest in making hotel reservations
- Assisted with Group Sales with large group room reservations
- Updated hotel room inventory on websites
- Checked hotel guests into the hotel/out of hotel
- Answered switch board phone
- Trained new hires for front desk
Education
High School Diploma -
Pocono Mountain East High School
06.2003
Skills
- Front Desk
- Guest Services
- Phone Etiquette
- Cash Handling
- Retail Sales
- Administrative Experience
- Typing
- Cashiering
- Communication Skills
- Organizational Skills
- Office Administration
- Microsoft Outlook
- Microsoft Excel
- Sales
- Typing Speed
Certification
Apple expert
Awards
Apple master, 01/01/20
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Sales Associate
Spectrum
07.2019 - Current
Reservations Agent
Shawenee Inn and Golf Resort
08.2010 - 08.2016
Reservation Manager
The Inn at Poocno Manor
08.2006 - 09.2009
High School Diploma -
Pocono Mountain East High School