Jamie DiBattista
Sanford,FL
Summary
Hardworking server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
17
17
years of professional experience
Work History
Server
LA Famiglia Italiana
Sanford, FL
01.2023 - Current
- In a family owned Italian restaurant, responsible for greeting and seating customers, making menu suggestions, taking orders, serving food and drinks, clearing tables, and performing opening and closing duties.
Bartender/Server
The Black Friar Inn and Pub
05.2022 - 11.2022
- In a seasonal environment in a busy tourist area, ensured optimal guest experience, took orders, served dishes, resolved customer concerns, mixed drinks, and maintained cleanliness of the dining area.
Server
Texas Roadhouse
01.2021 - 04.2022
- Worked in a fast-paced popular restaurant, warmly greeted guests, shared knowledge of food and drink menus, assisted with questions and issues, and provided excellent customer service.
Bartender/Server
The Smoke Shop BBQ
04.2020 - 10.2020
- Dual role as head bartender and server, served indoor seated patrons, adhered to cleanliness and safety regulations due to Covid-19.
Bartender
The Smoke Shop BBQ
10.2019 - 10.2020
- Provided superior customer service, engaged customers, made menu suggestions, created unique beverage experiences, and created new drink recipes.
Barback
The Smoke Shop BBQ
07.2019 - 10.2019
- Rotated support to bartenders and staff, maintained hygiene of bar stations and seating areas, expedited bartender procedures, and prepared bar supplies.
Dishwasher
The Smoke Shop BBQ
04.2019 - 06.2019
- Excelled in a fast-paced kitchen environment, maintained hygiene and safety standards, and quickly promoted to barback after 3 months.
Production Manager
Haystack ID
07.2016 - 07.2018
- Responsible for printing, scanning, and copying high volumes of legal documents, led the production team, trained and scheduled team members, and prioritized projects.
Barista
Starbucks Corporation
05.2014 - 07.2016
- Prepared and served custom beverages and food, maintained cash flow, and provided excellent customer service.
Office Assistant
Massachusetts Institute Of Technology, Department of Economics
05.2013 - 05.2014
- Scanned, digitized, and organized physical documents, facilitated a department move, reconciled financial reports, and performed administrative tasks.
Legal Liaison
Harmon Law Offices, PC
07.2007 - 05.2013
- Calculated estimated legal fees and costs, tailored estimates for clients, and provided information to clients and other departments.
Education
Candidate for Associate’s Degree in English -
Bunker Hill Community College
01.2014
Candidate for Bachelor’s Degree in Film Studies -
University of California, Los Angeles
01.1998
Communications Major -
Massasoit Community College
01.1993
Skills
- Efficient and experienced with multiple POS systems
- Over 20 years of customer service experience
- Certified graduate of both Barstarts and BarSmarts programs
- Completely useless IMDB-like knowledge of movies
References
Available Upon Request
Timeline
Server
LA Famiglia Italiana
01.2023 - Current
Bartender/Server
The Black Friar Inn and Pub
05.2022 - 11.2022
Server
Texas Roadhouse
01.2021 - 04.2022
Bartender/Server
The Smoke Shop BBQ
04.2020 - 10.2020
Bartender
The Smoke Shop BBQ
10.2019 - 10.2020
Barback
The Smoke Shop BBQ
07.2019 - 10.2019
Dishwasher
The Smoke Shop BBQ
04.2019 - 06.2019
Production Manager
Haystack ID
07.2016 - 07.2018
Barista
Starbucks Corporation
05.2014 - 07.2016
Office Assistant
Massachusetts Institute Of Technology, Department of Economics
05.2013 - 05.2014
Legal Liaison
Harmon Law Offices, PC
07.2007 - 05.2013
Candidate for Associate’s Degree in English -
Bunker Hill Community College
Candidate for Bachelor’s Degree in Film Studies -
University of California, Los Angeles
Communications Major -
Massasoit Community College
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