Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
18
18
years of professional experience
Work History
Dispatch Manager
24/7 Water Conditioning & Plumbing, Inc.
2016.02 - 2024.06
Promoted safety culture among drivers by reinforcing compliance with regulations and conducting regular safety meetings.
Managed a team of dispatchers, fostering a collaborative work environment to ensure smooth operations.
Enhanced customer satisfaction by addressing issues promptly and providing accurate delivery updates.
Improved dispatch efficiency by implementing new scheduling and routing strategies.
HR Manager
24/7 Water Conditioning & Plumbing, Inc.
2016.02 - 2024.06
Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
Facilitated organizational change through effective communication and collaboration with senior management.
Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
Travel CNA
State Of New York
2006.09 - 2015.07
Developed strong rapport with patients through empathetic listening skills and effective communication techniques that eased anxiety during transitions between facilities.
Exhibited strong organizational skills by efficiently managing workloads in fast-paced environments with minimal supervision.
Demonstrated strong clinical skills in various settings, including hospitals, rehabilitation centers, long-term care facilities, and private homes.
Responded quickly and calmly in emergency situations.
Education
High School Diploma -
Costa Mesa High School
Costa Mesa, CA
06.1990
Skills
Data Entry
Phone dispatch
Sales Support
Service Level Agreements
Employee time records
Customer Service
Paperwork Processing
Timeline
Dispatch Manager
24/7 Water Conditioning & Plumbing, Inc.
2016.02 - 2024.06
HR Manager
24/7 Water Conditioning & Plumbing, Inc.
2016.02 - 2024.06
Travel CNA
State Of New York
2006.09 - 2015.07
High School Diploma -
Costa Mesa High School
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