Passionate, reliable, and strategic associate adept at mastering skills and eagerly seeking to achieve highest levels of productivity, written and verbal communication, and customer satisfaction.
Overview
10
10
years of professional experience
Work History
Customer Account Manager
Regency Supply
04.2019 - Current
Proficiently managed $2 million books of business
Efficiently processed multiple projects valued up to $100K
Provided excellent customer account management through developing relationships and delivering results in a fast-paced environment
Consistently improved profit margins and streamlined processes for timely product shipment and customer satisfaction
Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future issues
Project Manager
Regency Supply
01.2023 - 04.2023
Created submittal binders for project orders.
Completed counts on fixture schedules.
Provided shipment details and coordinated delivery with customers.
Interim Supervisor
Regency Supply
09.2022 - 01.2023
Oversaw daily operations of the department, set clear expectations for staff members, and implemented efficient workflows.
Established performance metrics for the team and conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Demonstrated commitment to the organization''s core values, Relationship-Integrity-Service-Expertise
Assistant Store Manager
Stein Mart Inc
06.2020 - 10.2020
Improved operations to target expected demands
Created and maintained merchandising displays to maximize customer experience and drive profitability
Optimized schedules by delegating work based on coverage demands, shift requirements, individual strengths and unique training
Opened and closed store by accurately balancing registers, reconciling cash, and preparing and facilitating bank deposits
Coordinated with liquidator through effective communication for optimal closure results
Circulate OR Cases, GI cases, ENT Cases, Ophthalmology Cases, general surgery at Baylor Scott & White Centennial Surgery CenterCirculate OR Cases, GI cases, ENT Cases, Ophthalmology Cases, general surgery at Baylor Scott & White Centennial Surgery Center