Jamie Donnelly
Kingston,MA
Summary
Dynamic and highly dependable professional with a strong background in customer service at Hobby Lobby. Proven ability to enhance the shopping experience through attention to detail and effective communication. Skilled in inventory management and fostering positive relationships, ensuring customer satisfaction and operational efficiency. Empathetic and enthusiastic about meeting new people.
Overview
8
8
years of professional experience
Work History
Associate
Hobby Lobby
Braintree, MA
03.2020 - 09.2020
- Supported inventory management by organizing stock and ensuring product availability.
- Assisted customers with inquiries, delivering exceptional service and enhancing shopping experience.
- Collaborated with team members to maintain store cleanliness and visual standards.
- Executed daily cash register operations, ensuring accuracy in transactions and balancing drawers.
Assistant Dog Groomer
Barkin Barn
Whitman, MA
04.2017 - 01.2020
- Assisted in grooming procedures, ensuring dogs' comfort and safety during sessions.
- Maintained cleanliness of grooming area, adhering to health and safety standards.
- Supported lead groomer in bathing, drying, and brushing various dog breeds.
- Handled customer inquiries, providing information on services and scheduling appointments.
Restaurant Hostess
Bella’s
Rockland, MA
01.2014 - 03.2017
- Welcomed and seated guests, ensuring optimal dining experience through attentive service.
- Managed reservation system, optimizing table turnover and reducing wait times for patrons.
- Coordinated with kitchen and waitstaff to streamline communication and enhance service efficiency.
- Trained new hosts on customer service standards and operational procedures to maintain consistency.
Restaurant Hostess
The Tavern
Marshfield, MA
06.2012 - 12.2013
- Welcomed and seated guests, ensuring optimal dining experience through attentive service.
- Managed reservation system, optimizing table turnover and reducing wait times for patrons.
- Coordinated with kitchen and waitstaff to streamline communication and enhance service efficiency.
- Trained new hosts on customer service standards and operational procedures to maintain consistency.
Education
High School Diploma -
Marshfield High School
Marshfield, MACollege Course
Massasoit Community College
Brockton, MASkills
Customer Service
Attention to Detail
Fast Learner
Highly Dependable
Friendly, outgoing
Positive disposition
Empathetic
Enjoy meeting and helping new people
Timeline
Associate
Hobby Lobby
03.2020 - 09.2020
Assistant Dog Groomer
Barkin Barn
04.2017 - 01.2020
Restaurant Hostess
Bella’s
01.2014 - 03.2017
Restaurant Hostess
The Tavern
06.2012 - 12.2013
High School Diploma -
Marshfield High School
College Course
Massasoit Community College