Jamie Dowell Hansen
Eugene,OR
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
4
4
years of professional experience
Work History
Lead Direct Support Professional
Hummingbird Care Homes
08.2023 - Current
- Ensured client safety and well-being by diligently monitoring living spaces and proactively addressing potential hazards or concerns.
- Strengthened overall program effectiveness by actively participating in staff training sessions, workshops, and meetings.
- Maintained accurate documentation on all aspects of client care to ensure compliance with regulations and facilitate interdisciplinary collaboration.
Barista/Server
Jazzy Ladies
07.2022 - 07.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained regular and consistent attendance and punctuality.
Head Server
Momiji
08.2020 - 06.2022
- Monitored staff performance regularly, providing constructive feedback for continuous improvement in their roles as servers.
- Trained new servers to uphold company standards in customer service, food handling, and overall professionalism.
- Handled high-pressure situations with poise, ensuring a positive experience for both staff and customers.
- Provided support to management in the development and implementation of new policies and procedures, ensuring consistency in service standards across the team.
Education
Animal Science
Oregon State University
Corvallis, ORHigh School Diploma - Human Anatomy & Physiology, Health Occupations, IB Language & Literature, IB History of the Americas, IB Precalculus
North Eugene High School
Eugene, OR06.2018
Skills
- Critical Thinking in Problem Resolution
- Proficient Time Management
- First Aid/CPR/AED Certification
- Collaborative Teamwork
- Health Safety Compliance
- Strong Communication Skills
Timeline
Lead Direct Support Professional
Hummingbird Care Homes
08.2023 - Current
Barista/Server
Jazzy Ladies
07.2022 - 07.2023
Head Server
Momiji
08.2020 - 06.2022
High School Diploma - Human Anatomy & Physiology, Health Occupations, IB Language & Literature, IB History of the Americas, IB Precalculus
North Eugene High School
Animal Science
Oregon State University
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