Jamie Ellis
Country Club Hills,IL
Summary
Dynamic Catering Manager with a proven track record at Keep It Coming Catering LLC, excelling in event planning and staff leadership. Enhanced operational efficiency and guest satisfaction through innovative menu development and effective team training. Committed to food safety and sanitation standards, consistently delivering exceptional service at diverse events.
Overview
7
7
years of professional experience
Work History
Catering Manager
Keep It Coming Catering LLC
South Holland, IL
01.2022 - Current
- Led event planning and execution for diverse catering functions, ensuring seamless service delivery.
- Developed and implemented operational processes to enhance efficiency in food preparation and service.
- Managed vendor relationships to secure quality ingredients and reliable supplies for events.
- Trained and mentored team members on catering best practices and customer service excellence.
- Analyzed client feedback to refine menu offerings and improve overall guest satisfaction.
- Coordinated logistics for large-scale events, optimizing resource allocation and staff assignments.
- Successfully managed a diverse range of events including weddings, corporate functions, and special occasions, consistently exceeding client expectations.
- Handled catering scheduling, ordered food and planned events.
House Keeping
Virgin Hotels Chicago
Chicago, IL
06.2020 - 03.2025
- Facilitated communication between guests and housekeeping staff, promoting cleanliness standards throughout the property.
- Managed work schedules and task assignments for housekeeping personnel, ensuring optimal coverage and productivity.
- Managed housekeeping scheduling and planning.
- Enhanced guest satisfaction by efficiently managing housekeeping tasks and ensuring cleanliness standards were met.
- Maintained a clean working environment by enforcing housekeeping procedures among team members.
- Collaborated with housekeeping staff to ensure room availability and optimal guest satisfaction.
- Maintained efficient communication with housekeeping staff to guarantee timely room availability.
School Bus Driver
First Student Transportation
Maywood, IL
09.2019 - 11.2020
- Ensured student safety through adherence to all traffic and safety regulations.
- Conducted pre-trip inspections to maintain vehicle readiness and compliance with safety standards.
- Communicated effectively with parents, school officials, and students regarding transportation schedules and issues.
- Managed student behavior on the bus to create a safe and respectful environment.
- Adapted routes in response to changing weather conditions or road closures for timely arrivals.
- Assisted in training new drivers on operational procedures and safety protocols.
- Maintained accurate records of mileage, fuel consumption, and maintenance logs for reporting purposes.
Education
High School Diploma -
Manley Career Academy
Chicago, IL06.1999
Skills
- Event planning proficiency
- Staff leadership
- Food safety
- File management
- Sanitation standards
- Menu development
- Food presentation
- Food pairing
Timeline
Catering Manager
Keep It Coming Catering LLC
01.2022 - Current
House Keeping
Virgin Hotels Chicago
06.2020 - 03.2025
School Bus Driver
First Student Transportation
09.2019 - 11.2020
High School Diploma -
Manley Career Academy