Jamie Essig
Naples
Summary
Dynamic leader with a proven track record in business management and customer service excellence at Primrose School of North Naples and Estero. Skilled in training and development, I foster strong relationships while ensuring compliance and operational efficiency. Passionate about advocacy and compassionate care, I drive community engagement and enhance educational standards.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Executive Director of Operations/Franchise Owner
Primrose School of North Naples and Estero
Naples
11.2013 - Current
- Oversee daily operations of 2 schools, managing 40 employees and over 300 students.
- Deliver exceptional customer service to foster positive relationships with the staff, families, and students to ensure a welcoming and supportive environment.
- Cultivate partnerships to expand reach and improve community engagement.
- Directly oversee the implementation, curriculum, and standards.
- Maintain and ensure compliance in all licensing and accreditations, including: Department of Children and Families State Licensing, Cognia, Primrose Corporate, Florida Voluntary Pre-Kindergarten Program, and Florida Department of Health.
- Manage accounts receivable processes, and perform monthly FTE reconciliation to ensure accuracy in financial reporting and staffing allocations.
Physical Therapist
St. Joseph's Hospital Home Health Care
Syracuse
09.2004 - 10.2013
- Evaluated patient mobility and functional abilities in home environments.
- Provided skilled physical therapy services, developing individualized treatment plans for improved mobility.
- Conducted comprehensive patient assessments in collaboration with physicians and caregivers for coordinated care.
- Educated patients and caregivers on home exercise programs and essential safety precautions.
- Assisted patients in obtaining durable medical equipment to enhance quality of care.
- Monitored patient progress, adjusting treatment plans to meet therapeutic goals and compliance standards.
- Completed all documentation accurately and promptly, adhering to agency and insurance guidelines.
- Delivered compassionate, patient-centered care, building strong relationships with patients and families.
Education
Master of Science - Physical Therapy
Syracuse University
Utica, NY12-2002
Bachelor of Science - Health Studies
Utica College of Syracuse University
Utica, NY05-2001
Skills
- Leadership and mentorship
- Business management
- Advocacy and compassion
- Training and development
- Systems proficiency
- Customer service excellence
Certification
• Licensed Physical Therapist
• Infant/Child/Adult- CPR/First Aid Certification
• Advanced Director Credential (Florida)
• Certified VPK teacher
• Infant/Child/Adult- CPR/First Aid Certification
• Advanced Director Credential (Florida)
• Certified VPK teacher
Timeline
Executive Director of Operations/Franchise Owner
Primrose School of North Naples and Estero
11.2013 - Current
Physical Therapist
St. Joseph's Hospital Home Health Care
09.2004 - 10.2013
Master of Science - Physical Therapy
Syracuse University
Bachelor of Science - Health Studies
Utica College of Syracuse University