Jamie Gagnier
Leland,NC
Summary
Proven to enhance customer satisfaction at Brunswick Beer And Cider through meticulous attention to detail and exceptional time management skills. Adapted swiftly to new culinary techniques, significantly reducing food waste while maintaining kitchen cleanliness to the highest standards. Demonstrated a professional attitude and problem-solving abilities, ensuring high-quality food preparation and safety. Flexible Cook willing to work weekends, holidays and evenings. Comfortable working in fast-paced environments in team setting. Background in maintaining kitchen sanitation, preparing basic components of dishes and working within team of cooks.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Line Cook/ Prep Cook
Brunswick Beer And Cider
10.2022 - Current
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Plated and presented all dishes to match established restaurant standards.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
Prep Cook/ Line Cook
Sawmill
08.2022 - 12.2022
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Reduced food waste by properly storing ingredients and monitoring expiration dates.
- Contributed to a positive work atmosphere through effective communication and teamwork among staff members.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
- Followed orders from head chef to establish productive and timely preparation of meals.
Waitress/Prep Cook
Leland Smokehouse
01.2019 - 06.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Greeted new customers, discussed specials, and took drink orders.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Bussed and reset tables to keep dining room and work areas clean.
Education
Associate of Applied Science - Criminal Justice
Miller-Motte Technical College
Wilmington, NC08.2020
Associate of Applied Science - Paralegal Studies
Miller-Motte Technical College
Wilmington, NC06.2018
Skills
- Time Management
- Attention to Detail
- Highly motivated
- Cleaning and organization
- Professional Attitude
- Customer Service
- Problem-Solving
- Food Preparation
- Food safety knowledge
- Kitchen Sanitization
- Cleanliness standards
Certification
- ServSafe
Timeline
Line Cook/ Prep Cook
Brunswick Beer And Cider
10.2022 - Current
Prep Cook/ Line Cook
Sawmill
08.2022 - 12.2022
Waitress/Prep Cook
Leland Smokehouse
01.2019 - 06.2022
Associate of Applied Science - Criminal Justice
Miller-Motte Technical College
Associate of Applied Science - Paralegal Studies
Miller-Motte Technical College
- ServSafe
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