Jamie Guardia
Stillwater,OK
Summary
Results-driven professional with a strong background in customer service and problem-solving. Known for enhancing operational efficiency and delivering tailored solution, ready to drive impactful results. Expertise in cash flow management, and operational efficiency. Proven success in enhancing client satisfaction and streamlining processes.
Passionate and accomplished Co-Owner with track record of success in business development, customer service and team building. Possesses entrepreneurial spirit, deep understanding of market trends, and keen eye for growth opportunities.
Overview
13
13
years of professional experience
Work History
Sales Associate
Burlington
Villa Park, IL
08.2013 - 02.2014
- Assisted customers in locating merchandise and provided product information.
- Processed transactions efficiently using point-of-sale systems.
- Managed sales floor organization to enhance customer experience and ensure compliance with visual merchandising guidelines.
- Collaborated with team members to achieve daily sales goals.
- Maintained organized sales floor and ensured visual merchandising standards were met.
- Stocked shelves and replenished inventory based on sales trends.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Cashier
Wendys Restaurant
Villa Park, IL
11.2014 - 12.2014
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of front counter and dining area.
- Assisted in training new cashiers on operational procedures and customer service standards.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Traveling Sales Representative
CINTAS, Professional Uniform and Facility Services
Chicago, IL
02.2014 - 04.2014
- Developed strong relationships with clients to enhance customer satisfaction and retention.
- Presented product demonstrations, showcasing features and benefits tailored to client needs.
- Collaborated with team members to streamline sales processes and optimize workflow efficiency.
- Managed inventory levels effectively, ensuring availability of products for client orders.
Assistant
Footprint Construction
Stillwater, OK
07.2015 - 12.2019
- Coordinated project schedules and documentation to streamline construction timelines and improve workflow efficiency.
- Supported project managers in resource allocation, ensuring optimal use of materials and labor.
- Assisted in budget tracking and expense reporting to maintain financial compliance within projects.
- Developed training materials for new staff, enhancing onboarding processes and knowledge retention.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Conducted walk thru on job sites to estimate the value of labor and material in customers homes
- Managed checkbooks to ensure accuracy when needed.
Plasma Center Technician
Biolife Plasma Center
Tulsa, OK
04.2021 - 10.2021
- Conducted routine plasma collection procedures ensuring adherence to safety protocols.
- Trained new staff on operational procedures and compliance standards.
- Monitored donor health and safety during donation sessions, escalating issues as needed.
- Implemented process improvements that enhanced workflow efficiency in collection area.
- Led training sessions focused on best practices for plasma collection and donor interaction techniques.
- Increased donor satisfaction by providing exceptional customer service during the entire donation process.
- Reduced wait times for donors by efficiently scheduling appointments according to center capacity constraints and individual preferences.
- Ensured accurate documentation for each donation, maintaining strict adherence to FDA guidelines and company protocols.
- Monitored vital signs continuously throughout the donation process, promptly addressing any fluctuations or concerns as they arose.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Verified patients' identification for proper sample collection.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Maintained accurate donor records using electronic data management systems.
- Maintained high-quality standards by performing regular equipment maintenance checks and calibrations.
- Collaborated with team members to achieve a clean and organized work environment, promoting efficiency and reducing errors.
Treasurer and Town Clerk
Ripley Town Hall
Ripley, OK
11.2023 - 01.2024
- Managed fiscal responsibilities, ensuring accurate budgeting and financial reporting.
- Oversaw cash flow management, optimizing resource allocation for town projects.
- Developed financial policies that enhanced transparency and accountability in operations.
- Reconciled monthly statements, invoices and expense accounts, keeping records accurate, and current.
- Drafted treasury reports to support management decision-making needs.
Construction Co-owner
405 Construction
Stillwater, OK
02.2024 - Current
- Developed strategic business plans to enhance operational efficiency and customer satisfaction.
- Streamlined inventory management processes, reducing excess stock and improving turnover rates.
- Collaborated with co-owner on strategic planning initiatives for long-term business success.
- Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
- Designed and curated customized interior spaces that reflect client preferences and lifestyles.
- Conducted thorough consultations to assess client needs and develop tailored design concepts.
- Managed procurement of materials, furnishings, and decor items to optimize budget adherence and project timelines.
- Transformed outdated interiors into stylish, modern spaces that met clients'' aesthetic preferences and functional needs.
- Purchased accessories to coordinate with furniture purchases and enhance rooms.
- Stayed abreast of industry trends and innovations to provide clients with cutting-edge design solutions.
- Selected and organized color schemes.
- Documented costs, tracked purchases and administered budgets.
- Organized materials and tools, optimizing workflow efficiency during remodeling projects.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Paid attention to detail while completing assignments.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
CNA
Meridian Technology Center
Stillwater, OK03-2016
High School Diploma -
Lincoln Acadamy
Stillwater, OK02-2016
Skills
- Customer service
- Small business operations
- Customer relations
- Business development
- Task delegation
- Cash flow management
- Conflict resolution
- Multitasking and organization
- Problem-solving
Accomplishments
- Realtor certificate
- Notary of the state
Bilingual
I am bilingual I speak English and Spanish
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
Construction Co-owner
405 Construction
02.2024 - Current
Treasurer and Town Clerk
Ripley Town Hall
11.2023 - 01.2024
Plasma Center Technician
Biolife Plasma Center
04.2021 - 10.2021
Assistant
Footprint Construction
07.2015 - 12.2019
Cashier
Wendys Restaurant
11.2014 - 12.2014
Traveling Sales Representative
CINTAS, Professional Uniform and Facility Services
02.2014 - 04.2014
Sales Associate
Burlington
08.2013 - 02.2014
CNA
Meridian Technology Center
High School Diploma -
Lincoln Acadamy