Jamie Guthmann
Westerville,OH
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, communication, and exceptional interpersonal skills. Able to effectively voice opinion in a professional manner. Works well in team environment.
Overview
8
8
years of professional experience
Work History
Finance Manager
Germain Mazda
New Albany, OH
10.2020 - 07.2022
- Establish and reach monthly finance and insurance manager goals for automotive sales, service contracts, and customer service
- Assess whether car buyers need financing and payment options before presenting them with appropriate auto finance plans
- Maintain the highest ethical standards serving as a finance director and/or manager who is committed to a high customer satisfaction index (CSI)
- Support the auto sales manager during each vehicle purchase and leverage opportunities to offer aftermarket products, service contracts, and insurance programs
- Abide by federal, state, and local regulations when preparing and submitting paperwork, finalizing financial transactions, setting interest rates, and working with lending institutions
- Make sure the dealership receives funds from lending institutions
Sales Consultant
Germain Nissan
New Albany, OH
06.2018 - 10.2020
- Understands automobiles by studying characteristics, capabilities, and features.
- Turns customers into buyers by matching them with their ideal car.
- Qualifies buyers by understanding their requirements and interests and matching these interests to various car models.
- Demonstrates vehicle features and takes customers on test drives.
- Closes sales by overcoming objections, asking for sales, negotiating prices, and completing sales and purchasing contracts.
- Updates job knowledge by participating in educational opportunities and reading professional publications.
- Enhances dealership reputation by accepting ownership for accomplishing new and different requests.
- Starred in on-camera informative videos about vehicles with our creative director for youtube and Nissan USA competitions (175,000+ views!)
Client Account Manager
Low T Center LLC
Gahanna, OH
06.2017 - 06.2018
- Ensure all patient interactions, whether in person, over the phone, or electronic are professional and courteous, patients (new and existing) are checked-in promptly, and new patient inquiries are responded to within 24 hours.
- Collect payment from patient at time of service, manage daily balance sheet and make bank deposits.
- Drive patient use of new center efficiency tools and technology, such as check-in/check-out kiosks, and patient-room tablets to maximize center efficiency and enable adequate time for outside sales.
- Attend to patient attrition through analysis of patient attendance data and timely follow up to determine opportunity to re-engage the patient. Also, reschedule missed appointments on a daily basis.
- Maintain accurate records within the SFA/CRM tool regarding how patients were referred to the center.
Licensed Massage Therapist
Charles Penzone
Gahanna, OH
12.2014 - 06.2018
- Provide 30-90 minute massages to clients by appointment
- Guide clients through service offerings and determine which massages would benefit them most
- Take a detailed client history and note any health conditions
- Evaluate clients to determine painful or stressed areas of the body
- Suggest future massage appointments and regime to clients
- Listen to clients during appointments and adjust technique as they desire
- Attended continuing education courses related to massage therapy in order to stay up-to-date on best practices in the field.
Education
Massage Therapy License - Massage Therapy
Career And Technology Education Centers of Licking County
Newark, OH05-2014
Some College (No Degree) - Corporate Finance
Post University
Waterbury, CTSkills
- Strong verbal and written communication
- Customer Satisfaction
- Customer Needs Assessment
- Relationship Building
- Improvement Recommendations
- Professional Demeanor
- Energetic self- starter
- Very patient
- Comfortable on camera
Affiliations
- Passion for creative work
- I have a youtube channel where I work with clothing brands. It's also a great creative outlet for me and has helped grow my confidence
- I design and create crochet garments in my spare time. My items used to be sold through a boutique in Los Angeles!
Accomplishments
- I have won multiple nation wide walk-around videos with Nissan USA.
Timeline
Finance Manager
Germain Mazda
10.2020 - 07.2022
Sales Consultant
Germain Nissan
06.2018 - 10.2020
Client Account Manager
Low T Center LLC
06.2017 - 06.2018
Licensed Massage Therapist
Charles Penzone
12.2014 - 06.2018
Massage Therapy License - Massage Therapy
Career And Technology Education Centers of Licking County
Some College (No Degree) - Corporate Finance
Post University
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