Jamie Hammons
Sandyville,West Virginia
Summary
Highly motivated banking professional with extensive experience at First Neighborhood Bank, excelling in relationship management and financial services. Proven ability to enhance customer satisfaction through effective communication and attention to detail. Skilled in documentation and reporting, leveraging advanced Microsoft Office proficiency to streamline operations and improve service delivery.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Relationship Banker I
First Neighborhood Bank
Spencer, WV
10.2021 - Current
- Facilitated account openings, including checking accounts, savings accounts, CDs, IRAs, safe deposit boxes, and loans, adhering to compliance standards.
- Prepared loan documents for review and approval.
- Developed and maintained strong relationships with customers to ensure customer satisfaction and loyalty.
- Advised customers on product features, benefits, rates, terms, conditions and availability of services and products offered by the company.
- Processed maintenance, operations and correspondence for new and existing accounts.
- Executed wire transfers of funds in compliance with banking best practices.
- Balanced safe deposit box GLs daily, worked on the monthly past due report, and scheduled needed boxes for drilling.
- Ordered new debit cards, as well as closed, reordered, changed the PIN, and changed limits on cards.
- Applied and removed stop payments, holds, and automatic transfers as needed.
- Executed CD withdrawals, closings, IRA distributions, rollovers, and transfers.
- Processed returned mail.
- Received and processed customer transactions, including deposits, withdrawals, loan payments, and other banking services, while working the teller line as needed.
Stay-At-Home Mom
Self-employed
Reedy, WV
11.2012 - 10.2021
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Homeschool parent from 2019 to 2021.
Teller
First Neighborhood Bank
Spencer, WV
06.2009 - 11.2012
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Completed daily and monthly teller reports.
- Balanced cash drawers on a daily basis.
- Processed wire transfers for customers both domestically and internationally.
- Ordered and shipped cash through the Federal Reserve Bank while maintaining appropriate cash levels.
- Balanced and maintained ATM.
Education
Associate of Science - Business Administration
West Virginia University At Parkersburg
Parkersburg, WVSkills
- Relationship Building and Management
- Financial Services
- Detail Oriented
- Work Planning and Prioritization
- Documentation and Reporting
- Microsoft Office- Advanced
Certification
Mortgage Loan Originator
NMLS ID# 2502586
Timeline
Relationship Banker I
First Neighborhood Bank
10.2021 - Current
Stay-At-Home Mom
Self-employed
11.2012 - 10.2021
Teller
First Neighborhood Bank
06.2009 - 11.2012
Associate of Science - Business Administration
West Virginia University At Parkersburg
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