Jamie Hardin
Loveland,OH
Summary
Professional with a proven track record in small business operations and customer relations. Being self employed, I successfully managed large estates, ensuring exceptional service and pristine grounds. Skilled in relationship building and effective communication, I fostered strong client connections while optimizing operational efficiency.
Overview
20
20
years of professional experience
Work History
Owner
Self Employed
09.2009 - Current
- Oversaw large estates on a daily basis.
- Handled all responsibilities, ensuring pristine grounds.
- Supervised garden, ponds, and general maintenance tasks.
- Collaborated with clients daily to guarantee satisfaction with work.
- Maintains excellent communication with clients.
Chef
Lucky John’s Slow Market
04.2008 - 06.2009
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
- Optimized food preparation processes, implementing time-saving techniques without compromising quality.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Successfully met dietary requirements for diverse clientele by providing customized meal options upon request.
- Adapted menus seasonally, incorporating fresh produce to create visually appealing and flavorful dishes.
Manager
Soho Boutique
06.2005 - 02.2007
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Conducted research to select clothing and accessories for store inventory.
Education
Culinary
Cincinnati State Technical And Community College
Cincinnati, OHHorticulture
Cincinnati State Technical And Community College
Cincinnati, OHSkills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
Timeline
Owner
Self Employed
09.2009 - Current
Chef
Lucky John’s Slow Market
04.2008 - 06.2009
Manager
Soho Boutique
06.2005 - 02.2007
Culinary
Cincinnati State Technical And Community College
Horticulture
Cincinnati State Technical And Community College
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