Jamie Hargraves
Cheyenne,WY
Summary
Dynamic and results-driven professional with extensive experience in customer service and team leadership at Safeway. Proven track record in enhancing team performance through effective training and data-driven inventory management. Adept at fostering collaboration to drive promotional success and elevate customer satisfaction. Strong staff management skills complemented by a commitment to operational excellence.
Overview
25
25
years of professional experience
Work History
Department Manager
Safeway
09.2016 - 02.2026
- Directed daily operations to ensure efficient department workflow and customer satisfaction.
- Implemented employee training programs to enhance team performance and service quality.
- Identified key trends through sales data analysis to refine inventory management approaches and support business objectives.
- Collaborated with cross-functional teams to develop promotional campaigns that increased foot traffic.
Fast Food Worker
Mcdonalds, PDI FOODS
09.2015 - 04.2016
- Operated kitchen equipment and maintained cleanliness standards to ensure food safety.
- Delivered exceptional customer service, resolving inquiries and complaints efficiently.
- Managed cash register operations, processing transactions accurately and quickly.
- Collaborated with team members to optimize workflow during peak hours.
Housekeeper
Ymca
08.2012 - 05.2014
- Led daily cleaning operations, ensuring high standards of cleanliness and hygiene throughout facilities.
- Trained and mentored new staff on effective housekeeping techniques and safety protocols.
- Implemented inventory management processes for cleaning supplies, optimizing resource allocation.
- Collaborated with maintenance team to address facility issues, enhancing guest satisfaction and experience.
Fuel Station Attendant
Sapp Bros
07.2002 - 12.2003
- Operated fuel dispensing systems, ensuring compliance with safety protocols and regulations.
- Managed inventory levels, conducting regular stock checks to maintain product availability.
- Provided exceptional customer service, assisting patrons with fuel purchases and convenience store items.
- Maintained cleanliness and organization of fueling area, enhancing overall customer experience.
Fuel Attendant
TA Truck Stop
10.2000 - 12.2001
- Operated fuel dispensing equipment to ensure safe and efficient service.
- Assisted customers with fueling needs, providing exceptional service and support.
- Monitored inventory levels of fuel products, ensuring timely replenishment.
- Maintained cleanliness and organization of fueling area to enhance safety standards.
Education
High School Diploma -
Lccc
Cheyenne, WYSkills
- Customer service
- Staff management
- Team leadership
- Team supervision
Timeline
Department Manager
Safeway
09.2016 - 02.2026
Fast Food Worker
Mcdonalds, PDI FOODS
09.2015 - 04.2016
Housekeeper
Ymca
08.2012 - 05.2014
Fuel Station Attendant
Sapp Bros
07.2002 - 12.2003
Fuel Attendant
TA Truck Stop
10.2000 - 12.2001
High School Diploma -
Lccc