Summary
Overview
Work History
Education
Skills
References
Timeline
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Jamie Hurley

Annville,PA

Summary

Confident student passionate about learning new skills. Ambitious and driven individual ready and willing to work hard and learn from professionals. Brings outstanding computer and communication skills. Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.

Overview

1
1
year of professional experience

Work History

Guest Service Representative

Hampton Inn By Hilton
Lebanon, PA
12.2022 - Current
  • Welcomed customers to property and offered immediate assistance with needs.
  • Conducted regular inspections of the premises to identify any maintenance needs.
  • Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.

Technical Support Representative

Bloomsburg University
Bloomsburg, PA
11.2022 - Current
  • Utilized remote access tools to connect remotely with customers' systems when necessary.
  • Assisted customers with various types of technical issues via email, live chat and telephone.
  • Assisted customers with installation of new hardware and software applications.

Education

High School Diploma -

Palmyra Area Senior High School
Palmyra, PA
06-2022

Bachelor of Science - Chemistry

Bloomsburg Area High School
Bloomsburg, PA

Skills

  • Customer Service
  • Reservation Management
  • Guest Relations
  • Property Security
  • User Support
  • Application Support
  • Issue Troubleshooting

References

References available upon request.

Timeline

Guest Service Representative

Hampton Inn By Hilton
12.2022 - Current

Technical Support Representative

Bloomsburg University
11.2022 - Current

High School Diploma -

Palmyra Area Senior High School

Bachelor of Science - Chemistry

Bloomsburg Area High School

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Jamie Hurley