JAMIE HUZZARD

Summary

Results-driven Chemistry graduate with leadership and customer service expertise. Experienced in managing high-volume operations and leading teams in fast-paced settings. Strong analytical and organizational skills, paired with effective communication and problem-solving capabilities, contribute to operational success.

Overview

years of professional experience

years of post-secondary education

Work History

Bartender/Server

Keel and Curley Winery

Plant City

06.2024 - Current

Delivered high-quality hospitality to tables and bar guests during peak hours in a demanding, high-volume environment.
Engaged customers by leveraging deep knowledge of wine and craft beer for tailored menu recommendations, enhancing guest experience.
Executed diverse special events across farm property, managing large crowds and logistics to ensure smooth operations.

Bar Manager / Head Bartender

The Basement Sports Bars & Grills

Cuyahoga Falls

06.2022 - 06.2024

Operations Management: Directed daily operations of a 40-person bar, managed staff schedules, conducted inventory audits, and coordinated liquor and beer purchasing to ensure optimal stock levels.
Team Leadership: Onboarded and trained new employees on service standards and safety protocols, fostering knowledge of beverage portfolio to enhance customer experience.
Team Leadership: Onboarded, mentored, and trained new employees on professional service standards, safety protocols, and extensive beverage portfolio knowledge.
Service Excellence: Crafted high-quality beverages, resolved guest concerns with professionalism, and ensured health-code compliance in bar environment.

Receptionist

Western Reserve Hospital

Cuyahoga Falls

05.2019 - 06.2022

Patient Coordination: Streamlined patient check-in/check-out processes, operated high-volume multi-line phone systems, optimized appointment scheduling to enhance patient flow.
Data & Compliance: Ensured accuracy in maintaining Electronic Health Records (EHR), verified insurance benefits, processed registrations, upheld strict adherence to HIPAA regulations.
Interdisciplinary Collaboration: Coordinated with nursing and medical administrative teams to resolve scheduling conflicts, fostering a compassionate, positive patient experience.

Education

Bachelor of Science - Chemistry

Kent State University

Kent, OH

08.2018 - 05.2022

Cuyahoga Falls Hugh School

Cuyahoga Falls, USA

Skills

Management & Leadership: Team Training, Staff Scheduling, Vendor Relations, Event Planning, Conflict ResolutionOperations & Hospitality: High-Volume Bar Management, Fine Dining, Hospitality Standards, Cash Handling, Toast POS, OpenTableTechnical & Laboratory: Laboratory Procedures & Techniques, Sample Collection, Analytical Skills, Data Entry, Medical TerminologySoftware & Systems: Electronic Health Records (EHR) Systems, Microsoft 365 (Word, Excel, Outlook,
Customer engagement
Event execution
High-volume service

Personal Information

Willing To Relocate: within Florida

Timeline