Jamie Beth Smith
Pauline ,SC
Summary
Multitasking office administrator looking to expand experience with remote occupations. Proven expertise in claims processing and insurance verification. Proficient at enhancing patient experiences through effective communication and record management. Recognized for streamlining billing processes and maintaining compliance, ensuring timely payments and patient satisfaction. Committed to professionalism and excellence in administration.
Overview
10
10
years of professional experience
Work History
Dental Office Administrator
Union Dental Group
2020.04 - Current
- Post insurance checks, EFT’s, and quick remits to patient accounts.
- Post credit and debit adjustments to patient accounts according to insurance EOB’s.
- Work insurance aging reports.
- Contact dental insurance companies and speak directly with insurance representatives for the most accurate dental breakdowns for each patient.
- Process insurance claims and verified patient eligibility for services efficiently.
- Maintained accurate patient records using dental management software to ensure compliance with regulations.
- Assisted in coordinating treatment plans and communicating effectively with patients about procedures.
- Handled patient inquiries, providing information on services and addressing concerns promptly.
- Assisted dentists with treatment coordination efforts, ensuring patients received appropriate care plans tailored to their needs.
Dental Office Administrator
Progrin Dental
2015.09 - 2020.03
- Posted dental insurance checks, EFT’s, and quick remits to patient accounts.
- Posted credit and debit adjustments to patient accounts.
- Worked insurance aging reports.
- Called dental insurance companies and spoke to insurance representatives for accurate dental breakdowns for each patient.
- Supported billing processes by accurately processing insurance claims and patient payments.
- Learned dental software systems for record management and appointment tracking.
- Maintained a clean and welcoming reception area to ensure positive patient experience.
Education
Certificate Of EDDA - Dental Assisting
Spartanburg Community College
Spartanburg, SC07.2015
Skills
- Computer proficiency
- Claims processing
- Insurance payments
- Patient scheduling
- Insurance verification
- Aging Reports
- Payment collection
- Professionalism
- Communication
- Punctual
Timeline
Dental Office Administrator
Union Dental Group
2020.04 - Current
Dental Office Administrator
Progrin Dental
2015.09 - 2020.03
Certificate Of EDDA - Dental Assisting
Spartanburg Community College