JAMIE JACKSON
Lititz,PA
Overview
7
7
years of professional experience
Work History
Production Operator
Fastsigns
03.2024 - Current
- Maintained and operated production machinery daily, ensuring efficient output.
- Transitioned proficiently between various machines and production areas, adapting to shift priorities and job demands.
- Assisted with the training and cross-training of team members, enhancing operational flexibility.
- Collaborated with management and team members to develop and propose strategies for continuous process improvement and increased efficiency in production operations.
- Utilized problem-solving and issue-resolution skills to promptly address and successfully resolve production problems.
- Cultivated a comprehensive understanding of the entire production lifecycle by actively engaging in various operational roles across the floor.
Waitress/Bartender/Service Professional
Longhorn Steakhouse
12.2022 - 02.2024
- Providing guests with a welcoming, experience through knowledge of the menu, unique personal touches, friendly persona, as well as attentive service.
- Leading by example through calm, cool, collected composure, willingness to help team members, and encouraging other team members in ways that push them to thrive.
- Contributed to a positive work environment through effective teamwork and communication.
- I took the initiative to learn about different roles within the organization to better support the team's needs.
- Assisted in training new employees, sharing knowledge of best practices and company procedures.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Assistant Manager
Isaac’s Craft Kitchen & Brewery
12.2021 - 12.2022
- Ensured seamless shift operations through meticulous attention to detail in upcoming events, catering orders, staff scheduling, and proactive prep planning and execution.
- Opening/Closing the store at respective times
- Addressed and resolved customer complaints/issues.
- Taking inventory as well as placing orders.
- Regular tracking of labor costs, cash deposits, as well as inventory monitoring and ordering.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Team Member
Sheetz
01.2021 - 10.2021
- Establishing a welcoming environment for guests through behavior, attitude, and presentation.
- Adjusting availability to fit the needs of the company.
- Attention to detail through item customization, customer preferences, and recipe instructions.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Operated register to process payments and collect cash payment for order totals.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
Graphic Designer, Manager
Millersville University, Entrepreneurial Leadership
03.2018 - 12.2020
- Promoted to Student Manager after one year as Graphic Designer, overseeing daily operations and a small team of (3-4 people).
- Managed a small team of employees, including scheduling and deadline adherence for various projects.
- Orchestrated the successful promotion of events by designing compelling flyers, social media graphics, and creative chalkboards.
- Collaborated with the team to brainstorm and develop visual concepts for events and campaigns.
- Executed timely project completion by working efficiently under tight deadlines.
- Oversaw daily facility operations, including opening and closing procedures and supply management.
Education
Bachelor of Science - Business - Marketing
Millersville University of Pennsylvania
Millersville, PA05.2024
Bachelor of Arts - Art
Millersville University
Millersville, PA05-2024
Advertising, Art & Design
Cumberland Perry Area Vocational Technical School
Mechanicsburg, PA06.2017
High School Diploma -
Newport High School
Newport, PA06.2017
Skills
- High Proficiency: Durst, HP, Canon 6170, App Table
- Operational Proficiency: Epson S80600, Epson S60600, Canon Colorado M5, Canon Colorado 1650, Zünd G3 Cutter, Zünd D3 Cutter, Mutoh, Laser Cutting/Engraving, Digital Color System Printer
Production Equipment & Machinery:
- Familiarity: Kala Laminator
Software & Systems: Adobe Illustrator, Onyx, PIQ, Corebridge, Microsoft Office Suite (Word, Excel, PowerPoint), Lightburn, Flexi, Color Byte
Problem-Solving & Process Improvement: Root Cause Analysis, Troubleshooting, Process Optimization
Timeline
Production Operator
Fastsigns
03.2024 - Current
Waitress/Bartender/Service Professional
Longhorn Steakhouse
12.2022 - 02.2024
Assistant Manager
Isaac’s Craft Kitchen & Brewery
12.2021 - 12.2022
Team Member
Sheetz
01.2021 - 10.2021
Graphic Designer, Manager
Millersville University, Entrepreneurial Leadership
03.2018 - 12.2020
Bachelor of Science - Business - Marketing
Millersville University of Pennsylvania
Bachelor of Arts - Art
Millersville University
Advertising, Art & Design
Cumberland Perry Area Vocational Technical School
High School Diploma -
Newport High School
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