Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jamie Johnson

Dallas,TX

Summary

Healthcare professional with extensive experience in managing patient accounts and ensuring seamless billing processes. Known for strong focus on team collaboration and achieving results, consistently adapting to changing needs. Skilled in financial record-keeping, claim processing, and patient communication, offering reliability and dedication to excellence.

Overview

5
5
years of professional experience

Work History

Patient Account Representative

Conifer Health
04.2025 - 08.2025
  • Conducts appropriate account activity on uncollected account balances with contacting third party payors and/or patients via phone, e-mail, or online
  • Processed patient accounts accurately using 5 advanced electronic health record systems
  • Adjusts patient or payor demographic/insurance information
  • Coordinated 50-120 insurance verifications to ensure timely claim submissions daily
  • Maintains desk inventory to remain current without backlog while achieving productivity and standards.

Technical Lead

Talus Payments
01.2023 - 03.2025
  • Led technical team in troubleshooting software issues for all call/ticket types
  • Understand and adhere to company and departmental policies and procedures.
  • Developed and implemented efficient coding standards for enhanced software performance.
  • Conducted code reviews to ensure quality and adherence to best practices.
  • Ensure all open cases/tickets are updated, assigned, and closed before the end of shift for department teams.

Enrollment Specialist

Willis Towers Watson
10.2020 - 01.2023
  • Shape employee satisfaction by managing benefit programs, handling HR inquiries, and ensuring precise documentation and compliance
  • Assisted employees in understanding and selecting appropriate benefit plans based on individual needs.
  • Serve as the initial contact for employee relations, coaching, and policy enforcement
  • Oversee 401k plan administration, compliance documentation, and annual audits


Education

High School Diploma -

DeSoto High School
DeSoto, TX
06.2017

Skills

  • Data Entry
  • Insurance verification/billing
  • Sales
  • Payment processing/Collections
  • Administrative support
  • Technical Support
  • Claims

Timeline

Patient Account Representative

Conifer Health
04.2025 - 08.2025

Technical Lead

Talus Payments
01.2023 - 03.2025

Enrollment Specialist

Willis Towers Watson
10.2020 - 01.2023

High School Diploma -

DeSoto High School

Similar Profiles

CREATE PROFILE