Jamie Jones
Gilmer,TX
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
23
23
years of professional experience
Work History
Market Coordinator
Walmart
Longview, TX
02.2002 - Current
- Assisted in implementing new processes to streamline operations.
- Responded promptly to customer inquiries via phone or email.
- Tracked and reported on key performance indicators to senior management.
- Facilitated internal communication to ensure alignment on objectives and strategies.
- Managed employee relations issues such as grievances, complaints, or disputes.
- Compiled reports to provide management with accurate information and comply with policies and procedures.
- Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior management.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Facilitated internal communication to ensure alignment on objectives and strategies.
- Collected and analyzed market research data for use in forecasting.
- Expanded personnel skill sets by mentoring team members both individually and in groups.
- Dedicated Walmart associate with 22+ years with the company that has consistently grown within the company from Customer Service Supervisor, Department Manager, Claims Supervisor, Academy Department Manager and People Lead to my current position as Market Coordinator.
Education
High School Diploma -
Wilson High School
Easton, PA05-1993
Skills
- Human resources operations
- Employee morale management
- Employment law
- Regulatory compliance
- Employee support
- HR guidance
- Policy enforcement
- Dispute mediation
Timeline
Market Coordinator
Walmart
02.2002 - Current
High School Diploma -
Wilson High School