Jamie Joslyn
San Jose,CA
Summary
Offering warm, patient demeanor combined with genuine passion for helping individuals achieve their best. Brings strong understanding of behavioral principles and techniques, with ability to quickly learn and apply new strategies. Ready to use and develop skills in observation and data collection in a rehabilitative healthcare role.
Overview
4
4
years of professional experience
Work History
Behavior Technician
Butterfly Effects Inc.
San Jose, CA
03.2026 - Current
- Implemented individualized behavior intervention plans for clients to enhance skill development.
- Collaborated with families to support behavioral goals and promote positive outcomes.
- Monitored client progress and documented data to track improvements in behavior.
Member Service Representative
Planet Fitness
San Jose, CA
06.2025 - 01.2026
- Provided outstanding customer service to improve member satisfaction and retention. Created a welcoming environment that promoted member engagement. Strengthened community relations through clear communication and support initiatives.
- Resolved invoice and billing discrepancies to maintain accurate financial records. Assisted members with account inquiries and billing questions to provide effective support.
- Achieved high standards of cleanliness in machines, locker rooms, lobby, and spa areas through diligent maintenance efforts. Enhanced guest experiences by maintaining a pristine environment. Improved operational efficiency by implementing effective cleaning protocols.
Service Champion/Cashier
Taco Bell
San Jose, CA
06.2022 - 02.2024
- Delivered exceptional customer service through effective communication and problem-solving skills.
- Managed order processing and fulfillment to ensure timely delivery and customer satisfaction.
- Maintained cleanliness and safety in work areas. Assisted management and staff with effective communication. Organized and cleaned dishes, lobby, kitchen, and bathrooms.
- Processed customer payments and provided accurate change. Assisted in counting cash drawers and preparing deposits. Secured funds in safe for safekeeping.
Education
AA-T - Kinesiology
West Valley College
Saratoga, CA04-2026
Sports Medicine & Kinesiology
Silicon Valley Career Technical Education
San Jose, CA06-2024
High school diploma - undefined
Leigh High School
San Jose, CA06-2024
Skills
- Active listening
- Data collection
- Documentation skills
- Prompting and fading strategies
- Customer service
- Relationship building
- Financial transactions
- Customer support
- Strong work ethic
- Exceptional communication
Timeline
Behavior Technician
Butterfly Effects Inc.
03.2026 - Current
Member Service Representative
Planet Fitness
06.2025 - 01.2026
Service Champion/Cashier
Taco Bell
06.2022 - 02.2024
Sports Medicine & Kinesiology
Silicon Valley Career Technical Education
High school diploma - undefined
Leigh High School
AA-T - Kinesiology
West Valley College