Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jamie Kim

Summary

Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.

Overview

8
8
years of professional experience
4
4
years of post-secondary education

Work History

Server

Olive Garden
Denton
07.2023 - Current
  • Delivered exceptional customer service in fast-paced dining environment.
  • Collaborated with kitchen staff to ensure timely food delivery and quality.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided exceptional service to high volume of daily customers.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.

Server

Zena Sushi
Coppell
07.2018 - 08.2022
  • Assisted in training new servers on menu items and service protocols.
  • Prepared tables for dining, ensuring proper setup and presentation.
  • Delivered exceptional customer service in fast-paced dining environment.
  • Collaborated with kitchen staff to ensure timely food delivery and quality.
  • Assisted customers with menu selections and special dietary requests.
  • Handled customer complaints professionally to enhance satisfaction levels.
  • Maintained comprehensive knowledge of menu items and daily specials.
  • Operated POS terminals to input orders, split bills, and calculate totals.

Education

University of North Texas
Denton, TX
08.2021 - 01.2026

Skills

  • Customer service
  • Team collaboration
  • POS operation
  • Conflict resolution
  • Quality assurance
  • Time management
  • Wine pairings
  • Exceptional customer service
  • Food sales and promotion
  • Service prioritization
  • Cash handling
  • Liquor, wine, and food service
  • Hospitality service expertise
  • Strong work ethic
  • Professional appearance
  • Effective customer upselling
  • Dining customer service
  • Multitasking and organization

Languages

English
Native/ Bilingual
Korean
Native/ Bilingual

Timeline

Server

Olive Garden
07.2023 - Current

University of North Texas
08.2021 - 01.2026

Server

Zena Sushi
07.2018 - 08.2022
Jamie Kim