Jamie ledbetter
Cumming,GA
Summary
Dynamic hospitality professional with proven expertise in enhancing guest relations and dining experiences. Recognized for strong communication and interpersonal skills, consistently achieving high customer satisfaction in fast-paced environments. Demonstrated ability to manage order taking, money handling, and product promotion effectively while maintaining thorough knowledge of the menu. Committed to improving workflow and team efficiency, contributing significantly to the restaurants.
Overview
5
5
years of professional experience
Work History
Waitress
Trappeze Pub
08.2024 - Current
- As a dedicated and customer-focused waitress with experience in a fast-paced pub environment, I excel at delivering exceptional service by efficiently managing multiple tasks, including taking orders, serving food and drinks, and ensuring customer satisfaction
- I possess strong communication and interpersonal skills, with the ability to quickly assess and address customer needs while maintaining a positive and welcoming atmosphere
- My knowledge of pub menus and drink offerings allows me to make informed recommendations, and I thrive in team-oriented settings where collaboration with kitchen and bar staff is key to providing seamless service
- With a strong attention to detail, time management abilities, and physical stamina, I am excellent at handling busy shifts while delivering a high standard of service
Server
Texas Roadhouse
Athens, Ga
08.2023 - 09.2024
- Dedicated and service-oriented professional with a proven history of delivering outstanding dining experiences
- Known for creating a welcoming atmosphere and ensuring exceptional customer satisfaction
- Possesses strong communication skills, a collaborative approach to teamwork, and a knack for multitasking in fast-paced settings
Server
Ted's Montana Grill
Cumming, Ga
05.2022 - 01.2024
- Enthusiastic and customer-focused server with a proven track record of delivering exceptional dining experiences
- Possessing a strong attention to detail and a keen understanding of hospitality, I am adept at providing impeccable service in high-volume settings
- Known for my ability to anticipate guest needs and ensure a positive atmosphere, I am dedicated to upholding the highest standards of quality and professionalism
Front office coordinator
Hotworx
Suwanee, Ga
05.2020 - 08.2023
- Dynamic and dedicated Front Desk Coordinator with a proven track record of seamlessly managing front office operations
- As the first point of contact for visitors and clients, I am committed to delivering an exceptional customer experience
- Known for my professional demeanor, organizational prowess, and adept multitasking skills, I contribute to maintaining a well-organized and welcoming front desk environment
Education
Bachelor's Degree - Interdisciplinary Studies
Georgia Southern University
Statesboro, GA06-2025
Skills
- Communication skills
- Teamwork skills
- Problem solving
- Adaptability
- Time management
- Industry specific skills
- Critical thinking
- Team leadership
- Decision making
- Relationship building
- Client management
- Design skills
- Planning and coordination
- Multi tasking
- Detail oriented
- Ability to adapt to change
- Open to learning new skills
- Daily specials memorization
- Team member support
- Hospitality service expertise
- Allergy awareness
- Menu design
- Table setting arrangements
- Guest engagement
- Beverage preparation
- Positive guest interactions
- Dining crew workflow optimization
- Server training
- Positive and professional
- Task prioritization
- Multitasking and organization
- High volume dining
- Sales expertise
- Safe food handling
- Item promotion
- Effective customer upselling
- Relationship management
- Team collaboration
- Dining customer service
- Service prioritization
- Quality control
- Shift management
- Sales techniques
- Strong work ethic
Awards
- Dean's list for all college years.
- Top 5 cheerleading athlete in GA
- Hope Scholarship
Timeline
Waitress
Trappeze Pub
08.2024 - Current
Server
Texas Roadhouse
08.2023 - 09.2024
Server
Ted's Montana Grill
05.2022 - 01.2024
Front office coordinator
Hotworx
05.2020 - 08.2023
Bachelor's Degree - Interdisciplinary Studies
Georgia Southern University