Jamie Livings
Tallahassee,FL
Summary
Enthusiastic and detail-oriented team player with exceptional organizational skills. I thrive in fast-paced environments, adeptly managing multiple projects simultaneously while ensuring precision and excellence in every task. Proficient in a wide array of computer operating systems, I leverage several years of customer service experience to create outstanding user experiences that foster trust and satisfaction.
Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Overview
3
3
years of professional experience
Work History
Receptionist/Bookkeeping Administrative Assistant
Awwwad & Associates
12.2023 - Current
- Efficiently managed a high volume of incoming calls, promptly directing them to the appropriate departments, which significantly improved internal communication and response times.
- Built and nurtured client relationships through proactive appointment confirmations, meticulous record-keeping, and providing personalized support, thereby enhancing overall client satisfaction.
- Demonstrated expertise in QuickBooks by skillfully reconciling bank accounts, executing accurate data entry, and meticulously safeguarding sensitive client documentation with high confidentiality.
Front Desk Agent
Planet Fitness
07.2023 - Current
- Showcased flexibility through a willingness to work varied shifts, including nights, weekends, and holidays, ensuring that operations ran smoothly regardless of peak hours.
- Delivered exceptional guest service even during the busiest times, skillfully addressing challenges to ensure a flawless experience for every visitor.
- Maintained a pristine and inviting gym environment while coordinating and scheduling tours for prospective members, effectively promoting the facility's best features.
Administrative Assistant
Aqua Living Factory Outlets
03.2022 - 06.2023
- Efficiently operated a multi-line phone system, expertly routing calls, conveying messages with clarity, and welcoming visitors with warmth, thereby enhancing the professional atmosphere.
- Diligently maintained the confidentiality of sensitive information by adhering to stringent privacy policies and implementing comprehensive secure filing systems that bolstered trust and security.
- Ensured meticulous record-keeping and robust database management through high-quality data entry, which proved essential in maintaining the integrity of crucial company information.
Education
AA - Computer Science
Art Institutes of California - OC
Santa Ana, CA05.2009
Skills
- Comprehensive Administrative Support
- Proficient in Adobe Creative Suite for impactful design and communication
- Skilled in QuickBooks for efficient financial management
- Advanced knowledge of the Microsoft Office Suite for seamless documentation and presentations
- Strong Bookkeeping abilities, ensuring accuracy in financial records
- Bilingual: Fluent in both English and Spanish, enhancing client communications
- Organization skills
- Time management
- Telephone skills
- Data entry
- Customer/Client relations
- Appointment scheduling
- Greeting and seating clients
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Receptionist/Bookkeeping Administrative Assistant
Awwwad & Associates
12.2023 - Current
Front Desk Agent
Planet Fitness
07.2023 - Current
Administrative Assistant
Aqua Living Factory Outlets
03.2022 - 06.2023
AA - Computer Science
Art Institutes of California - OC
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