Jamie Martinez
Austin
Summary
Experienced scheduling professional with strong focus on patient coordination and administrative efficiency. Adept at managing complex schedules, ensuring seamless communication between medical teams, and adapting to evolving needs. Known for collaborative mindset, reliability, and achieving optimal outcomes in fast-paced healthcare environments. Proficient in medical terminology, electronic health records, and patient care coordination.
Overview
14
14
years of professional experience
Work History
Surgery Scheduler
Ascension Medical Group
06.2022 - Current
- Assisted patients with scheduling surgeries, ensuring clear communication of procedures and requirements.
- Coordinated surgical schedules, ensuring optimal alignment of resources and personnel.
- Managed patient communications regarding surgery dates, preparation instructions, and follow-up care.
- Monitored and adjusted schedules in real-time to accommodate changes in patient needs or emergencies.
Patient Access Rep
Ascension Seton
12.2012 - 06.2022
- Facilitated patient registration processes, ensuring accurate data entry and compliance with healthcare regulations.
- Managed insurance verification, resolving discrepancies to enhance patient access and satisfaction.
- Coordinated efficient scheduling of appointments, optimizing provider availability and patient flow.
- Assisted in training new staff on protocols and systems, fostering a collaborative work environment.
Shelter Advocate
Safe Alliance
07.2011 - 12.2012
- Advocated for clients' needs through comprehensive assessment and tailored support services.
- Developed and implemented individual safety plans in collaboration with multidisciplinary teams.
- Facilitated workshops on resource access, self-advocacy, and personal development strategies.
- Mentored junior advocates, enhancing team effectiveness and client engagement practices.
Education
No Degree - Medical Terminology
Everest Institute
01-2009
Skills
- Schedule coordination
- HIPAA compliance
- Obtaining authorizations
- Teamwork orientation
Timeline
Surgery Scheduler
Ascension Medical Group
06.2022 - Current
Patient Access Rep
Ascension Seton
12.2012 - 06.2022
Shelter Advocate
Safe Alliance
07.2011 - 12.2012
No Degree - Medical Terminology
Everest Institute
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