Jamie Mayo
Heidelberg,MS
Summary
Flexible hard worker ready to learn and contribute to team success. Personable and dedicated Customer Service Representative with extensive experience in the Mobile Home industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
Service Manager
Regional Homes of Laurel
Laurel, MS
06.2021 - 09.2022
- Developed and maintained relationships with customers, vendors, and suppliers.
- Answered incoming calls and responded to customer inquiries.
- Managed office supplies inventory and placed orders when necessary.
- Maintained filing system for important documents such as contracts and invoices.
- Monitored emails, sorted mail and distributed correspondence accordingly.
- Monitored payroll, credit card purchases and invoicing to prevent financial errors.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Maintained accurate records of all service requests, including resolution times and costs incurred.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Received and counted daily inventories of cash, drafts and checks.
- Handled confidential information in accordance with security regulations.
Education
High School Diploma -
05.2021
Skills
- Conflict Resolution
- Employee Training and Development
- Policy and Procedure Enforcement
- Customer Service
- Outgoing and Energetic
- Office Administration
- Trustworthy and Honest
- Mail Handling
- Goal Setting
References
References available upon request.
Timeline
Service Manager - Regional Homes of Laurel
06.2021 - 09.2022
Northeast Jones High School - High School Diploma,