Jamie Montgomery
Bakersfield,CA
Summary
High-performing Administrative Assistant offers extensive experience working with diverse client base and delivering exceptional results.
Overview
15
15
years of professional experience
Work History
Quality Document Control Specialist
GWC Italia
Bakersfield, CA
01.2023 - 06.2023
- ( Contracted Work) Managed document processes through scanning, filing while following all standard procedures.
- Submitted project documentation to management for approval, transmitting approved documents to customer.
- Reviewed and verified project documents for completeness, format and compliance with contract requirements.
Front Desk Receptionist
Body Exchange Sports Club
Bakersfield, CA
12.2022 - 01.2023
- Handled payment processing and provided customers with receipts and proper bills and change.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Received incoming calls and coordinated with staff to fulfill customer requests.
Customer Service Representative
Suburban Propane
Bakersfield, CA
12.2019 - 03.2020
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Scheduled staff and monitored resource allocation to provide optimal coverage and service.
Administrative Associate
Riverlakes Multi-Storage
Bakersfield, CA
11.2011 - 10.2018
- Oversaw correspondence, record tracking and data communications, resulting in improved automation of office operations.
- Drove substantial sales through suggestive selling and by promoting add-on purchases.
- Cleared account balances by examining customer payments and payment history
- Processed posting and reconciling payments and addressed aged receivables.
Property Manager
Beacon Property Management
Bakersfield, CA
10.2008 - 04.2009
- Collected monthly assessments, rental fees, deposits and payments.
- Direct supervision over property staff.
- Completed lease applications and verifications, notifying prospects of results.
Education
Business Administration And Management
Mexican American Opportunity Foundation (MAOF)
Bakersfield, CA10.2006
Skills
- Office Administration
- Customer Relations/Service
- Type 40 wpm
- Sales and Marketing
- Management
- Clear Communication
- Digital Skills
- Critical Thinking
Timeline
Quality Document Control Specialist
GWC Italia
01.2023 - 06.2023
Front Desk Receptionist
Body Exchange Sports Club
12.2022 - 01.2023
Customer Service Representative
Suburban Propane
12.2019 - 03.2020
Administrative Associate
Riverlakes Multi-Storage
11.2011 - 10.2018
Property Manager
Beacon Property Management
10.2008 - 04.2009
Business Administration And Management
Mexican American Opportunity Foundation (MAOF)