Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jamie OCanna

Honolulu,HI

Summary

Compassionate Certified Nursing Assistant adept at bathing, grooming and feeding elderly and disabled patients. Familiar with advanced medical terminology and procedures. State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support.

Overview

9
9
years of professional experience

Work History

Administration Assistant / Scheduler

Ho’okele Home Care
Honolulu
01.2024 - Current
  • Answers phones and emails, schedules and confirms appointments, and inputs customer data into company systems.
  • Organizes workflow and appointment by reading and routing correspondence, collecting customer information, and managing assignments.
  • Manages department schedule by maintaining calendars for department personnel and arranging meetings, conferences, teleconferences, and travel.
  • Completes requests by greeting customers, in person or on the telephone, and answering or referring inquiries.
  • Maintains customer confidence and protects operations by keeping information confidential.
  • Keeps equipment operational by following manufacturer instructions and established procedures.
  • Secures information by completing database backups.
  • Provides historical reference by utilizing filing and retrieval systems.
  • Contributes to team effort by accomplishing related results as needed.

CNA

Kalakaua Gardens
Honolulu, HI
12.2021 - 08.2022
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
  • Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.

CNA

Maxim Healthcare Services
03.2017 - 10.2021
  • Monitors patient condition by observing physical and mental condition, intake and output, and exercise.
  • Supports patients by providing housekeeping and laundry services; shopping for food and other household requirements; preparing and serving meals and snacks; running errands.
  • Assists patients by providing personal services, such as, bathing, dressing, and grooming.
  • Helps patients care for themselves by teaching use of cane or walker, special utensils to eat, special techniques and equipment for personal hygiene.
  • Helps family members care for the patient by teaching appropriate ways to lift, turn, and reposition the patient; advising on nutrition, cleanliness, and housekeeping.
  • Records patient information by making entries in the patient journal; notifying nursing supervisor of changing or unusual conditions.
  • Maintains a safe, secure, and healthy patient environment by following asepses standards and procedures; maintaining security precautions; following prescribed dietary requirements and nutrition standards;
  • Updates job knowledge by participating in educational opportunities.
  • Protects the home care agency by adhering to professional standards, home care policies and procedures, federal, state, and local requirements.
  • Enhances service reputation by accepting ownership for accomplishing new and dierent requests; exploring opportunities to add value to job accomplishments.

RBT

Maxim Health Care Services
03.2018 - 11.2019
  • Provided 1:1 therapy to individuals diagnosed with behavior disorders, mental health disorders, intellectual disabilities, and autism spectrum disorders in the home, community, and at the school.
  • Implemented ABA techniques including DTT, PRT, PECS to increase language and communication, appropriate play skills, cooperation skills, and self-help skills.
  • Monitored maladaptive behaviors and implemented behavior interventions
  • Attended monthly clinical meetings
  • Provided parent training and encouraged parent participation
  • Performed full day school shadowing of patients.
  • Collaborated with the family and team to develop outcomes for each patient.
  • Collected and graphed data as well as detailed notes on each child's progress and difficulties during each session.
  • Rewarded and encouraged patients to work to their fullest potential
  • Worked closely with each patient's family to address any difficulties occurring outside of sessions
  • Created a fun and positive experience

Paraprofessional

Pikes Peak Boces / School Of Excellence
01.2017 - 09.2018
  • Provided Physical support and life skill training to special needs in adolescents in an educational and residential setting.
  • Help the kids with homework, play and interact with their peers.
  • Ensured all individual’s progress is followed accurately and in a timely manner.
  • Assisted teachers in the classroom, supervised students outside of the classroom, and provided administrative support for teaching.
  • Work with Autistic and ADHD students one-on-one.
  • Tutored students in mathematics reading, phonics, and much more.
  • Worked with Children in order to teach them concepts of letters and numbers.
  • Mentored the Individuals with proper academic etiquette and social activities.
  • Assisted Individuals with independent tasks.
  • Documented daily events, health information and incidents. Works cooperatively with classroom teacher.

Photographer

Target Portrait Studio
02.2016 - 01.2017
  • Take portraits that exceed Guest expectations and the company’s quality and creativity standards.
  • Capture a broad range of creative & emotional-provoking portraits for Guests.
  • Convey enthusiasm and excitement to Guests and Team Members regarding the various elements of a portrait: facial expression, eye contact, emotion, body placement, background, props, enhancements, etc.
  • Know current packaging, pricing and promotion information and communicate them accurately to Guests.
  • Use the specified selling techniques.
  • Execute proper sales transaction procedures and recording accurate Guest and sales information on cash register, receipts, and reports.
  • Implement studio programs to increase sales, sales averages, and sittings.
  • Follow merchandising guidelines to enhance sales and increase trac flow and identity of studio.
  • Promote business by generating rapport with Guests and providing outstanding Guest service.
  • Implementing local business growth tactics and exceeding expectations in studio sitting generation.

Education

EMT - Emergency Medical Technician

UC Health Memorial North
Colorado Springs
07.2018

RBT - Registered Behavior Technician

Maxim Relias
Colorado Springs, CO
03.2018

CNA - Certified Nursing Assistant

Independence Center
Colorado Springs, CO
11.2016

Skills

  • HIPAA Compliance
  • Heavy Lifting
  • CNA Certification
  • Crisis Management
  • Behavior Observation
  • Adaptability and Flexibility

Timeline

Administration Assistant / Scheduler

Ho’okele Home Care
01.2024 - Current

CNA

Kalakaua Gardens
12.2021 - 08.2022

RBT

Maxim Health Care Services
03.2018 - 11.2019

CNA

Maxim Healthcare Services
03.2017 - 10.2021

Paraprofessional

Pikes Peak Boces / School Of Excellence
01.2017 - 09.2018

Photographer

Target Portrait Studio
02.2016 - 01.2017

EMT - Emergency Medical Technician

UC Health Memorial North

RBT - Registered Behavior Technician

Maxim Relias

CNA - Certified Nursing Assistant

Independence Center
Jamie OCanna