Hi, I’m
Jamie Rabenold
Bangor,PA
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
8
years of professional experience
1
Certification
Work History
Walgreens
Shift Lead Manager
12.2022 - Current
Job overview
- Cooperated with coworkers to improve customer experience and manage storefront.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Completed after shift review reports to remind supervisors of completed work.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Kept employees operating productively and working on task to meet business and customer needs.
- Utilized interpersonal communication skills to enhance customer experience and add value to each interaction.
- Exercised composure under pressure and in escalated customer service scenarios.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Defined operational metrics to evaluate efficiency of processes and procedures.
Walmart
Forklift Operator
09.2020 - Current
Job overview
- Transported goods between warehouse locations according to shipment and storage needs.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Promoted operational efficiency by maximizing loads on each transfer.
Walmart
Problem Solver
06.2017 - 02.2020
Job overview
- Improved business process support and optimization through continuously improved toolset.
- Examined options and understood trade-offs to develop fallback plan.
- Searched for opportunities to improve or incorporate ways to serve, create and operate.
- Defined problems to make decisions and moved forward to support quick resolution.
- Leveraged technology to troubleshoot and track issues efficiently.
- Instituted sequence of actions to drive gratifications and progress.
Mckesson
Quality Control Inspector
04.2015 - 05.2017
Job overview
- Updated quality control records and reports.
- Collaborated with production staff to establish and meet quality standards
- Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
- Trained other workers in inspection and testing procedures.
- Monitored inventory levels to restock materials and maintain consistent supply.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Developed and implemented inspection processes to define criteria and quality control measures.
Education
Southern New Hampshire UniversityHooksett, NH
Bachelor of Science from Business Administration And Management
02.2023
Skills
- Microsoft Programs (PowerPoint, Excel, and Word)
- Team Motivation
- Meeting Production Goals
- Tracking Metrics
- Delegating Work
- Cash Handling
- Data Accuracy
- Safety Awareness
- Verbal and Written Communication
- Inventory Accuracy
- Opening and Closing Procedures
- Interpersonal Skills
Certification
Google Ads Certificate
Applied Marketing Strategies (Soomo Learning Badge)
-4ps Of Marketing
-Researching Target Markets
-Conducting SWOT Analysis
Timeline
Shift Lead Manager
Walgreens
12.2022 - Current
Forklift Operator
Walmart
09.2020 - Current
Problem Solver
Walmart
06.2017 - 02.2020
Quality Control Inspector
Mckesson
04.2015 - 05.2017
Southern New Hampshire University
Bachelor of Science from Business Administration And Management
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