Jamie Rein
Monticello,NY
Summary
Dedicated cashier with a proven track record in customer service, problem-solving, and conflict resolution. Demonstrated ability to foster positive relationships and enhance customer loyalty.
Overview
6
6
years of professional experience
Work History
Cashier
Rock Hill Cafe and Deli
2025.07 - Current
- Processed customer transactions accurately using point-of-sale systems.
- Provided excellent customer service, addressing inquiries and resolving issues efficiently.
- Assisted in training new staff on operational procedures and customer engagement techniques.
- Collaborated with kitchen staff to ensure timely order fulfillment during peak hours.
- Restocked and organized merchandise.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Substitute Teacher, K-6
Fallsburg Central School District
2022.11 - Current
- Implemented lesson plans to meet diverse student needs and learning objectives.
- Adapted instructional techniques to accommodate varying learning styles and classroom dynamics.
- Managed classroom behavior, fostering a positive and respectful learning environment.
- Developed rapport with students, enhancing engagement and motivation in the classroom.
- Mentored new substitute teachers on effective classroom management strategies.
- Participated in professional development workshops to enhance instructional practices and educational methodologies.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
Cashier
Miss Monticello Diner
2020.03 - 2022.09
- Maintained cleanliness and organization of the front counter and dining area to enhance guest experience.
- Managed cash drawer, ensuring balanced totals at shift end.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
Education
Graphic Design
Sullivan County Community College
Loch Sheldrake, NYHigh School Diploma -
Fallsburg JSHS
South Fallsburg, NY2021-06
Skills
- Customer service
- Problem solving
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Money handling
- Order taking
- Conflict resolution
- POS system operations
- Staff training
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
Cashier
Rock Hill Cafe and Deli
2025.07 - Current
Substitute Teacher, K-6
Fallsburg Central School District
2022.11 - Current
Cashier
Miss Monticello Diner
2020.03 - 2022.09
Graphic Design
Sullivan County Community College
High School Diploma -
Fallsburg JSHS