JAMIE ROETHLISBERGER
Midland
Summary
Healthcare operations leader with extensive experience in managing specialty clinics. Proven track record of enhancing operational efficiencies through optimized workflows aligned with organizational goals. Expertise in financial communication, productivity objectives, strategic planning, budget forecasting, and regulatory compliance. Achievements include successful provider recruitment, significant improvements in patient satisfaction, effective EHR implementation and policy development.
Overview
42
42
years of professional experience
1
1
Certification
Work History
Director of Operations
Pro-Air Medical Supply & Equipment
Saginaw
12.2023 - Current
- Developed workflow processes for Intake and Supply departments to enhance operational efficiency.
- Analyzed financial and clinical data to inform strategic decision-making.
- Evaluated Human Resource policies for compliance and effectiveness, ensuring alignment with organizational objectives.
Director of Operations
MyMichigan Medical Group
Midland
07.2016 - 11.2023
- Led operational and strategic initiatives for 100+ physician clinics across 25 counties in Michigan.
- Oversaw clinical processes, key financial metrics, and provider/staff training & development, ensuring regulatory compliance and operational excellence.
- Facilitated recruitment and retention strategies for providers and staff, enhancing workforce stability.
- Collaborated with affiliates and disciplines to implement and maintain compliance of operational and clinical processes across MyMichigan Medical Group.
Practice Manager
MyMichigan Medical Group
Midland
10.2014 - 07.2016
- Managed financial, operational, and functional activities of five specialty physician clinics, ensuring alignment with organizational goals.
- Collaborated with providers and staff to manage day-to-day operations, delivering excellent patient care and improving patient satisfaction.
- Maintained compliance of MyMichigan policies & procedures, OSHA guidelines, CLIA regulations, and all appropriate regulatory agencies.
- Coordinated training for new employees, students, and float staff to facilitate smooth onboarding and operational continuity.
Supervisor Cardiovascular Clinics
MyMichigan Medical Group
Midland
04.2010 - 10.2014
- Oversaw clinical operations across cardiology, electrophysiology, and cardiothoracic surgery outpatient clinics to ensure effective patient care delivery.
- Managed clinical staff collaborating with physicians and schedulers to enhance patient care coordination.
- Functioned as office nurse alongside scheduler to effectively manage patient flow for cardiologist with large patient panel.
Director of Nursing/Office Nurse
Michigan Cardiovascular Institute
Saginaw
09.1998 - 04.2010
- Led clinical staff in independent cardiovascular practice with over 30 cardiologists, electrophysiologists, and cardiothoracic surgeons, while managing patient care as office nurse for cardiologist.
- Oversaw nursing staff to ensure high-quality patient care standards.
- Developed and implemented nursing protocols for cardiovascular procedures.
- Collaborated with physicians to optimize patient treatment plans and outcomes.
Registered Nurse
Covenant HealthCare
Saginaw
09.1992 - 09.1998
- Facilitated recovery of open heart patients during immediate post-operative period.
- Oversaw care for cardiac and pulmonary patients in 27-bed medical unit.
- Administered medications and monitored patient reactions for safe recovery.
- Collaborated with healthcare teams to develop patient care plans.
- Educated patients and families on health management and wellness strategies.
Administrative Assistant
U.S. Army
Arlington
01.1984 - 01.1987
- Organized meetings and events for a select team of eight senior officers in the Pentagon who worked directly with the Army Chief of Staff and Vice Chief of staff, enhancing collaboration and communication.
- Managed correspondence, ensuring timely delivery of important communications to support operational effectiveness.
- Coordinated travel arrangements for personnel across various locations, facilitating efficient deployments and assignments.
- Completed military service with honorable discharge
Education
Master of Science - Health Administration & Leadership
Saginaw Valley State University
01-2019
Bachelor of Science - Nursing
Saginaw Valley State University
01-2014
Associate Degree - Nursing
Delta College
01-1992
Skills
- Effective communication
- Strategic planning
- Data analysis and reporting
- Budget forecasting
- EHR implementation
- Policy development and execution
- Process improvement
- Provider recruitment and retention
- Provider development
- Performance evaluation
- Compensation oversight
- Employee recruitment and engagement
- Multidisciplinary team development
- Goal achievement
- Rural health compliance
- Joint Commission compliance
- Critical thinking
- Problem solving
- Attention to detail
Certification
Registered Nurse, 09/01/92 - Current (expires Sep 2027)
Previous Committees
- MyMichigan Medical Group Ambulatory Care Committee
- MyMichigan Ambulatory Quality Improvement Committee
- MyMichigan Medical Group Policy Committee (Chair)
- MyMichigan Medical Group Forms Committee (Chair)
Timeline
Director of Operations
Pro-Air Medical Supply & Equipment
12.2023 - Current
Director of Operations
MyMichigan Medical Group
07.2016 - 11.2023
Practice Manager
MyMichigan Medical Group
10.2014 - 07.2016
Supervisor Cardiovascular Clinics
MyMichigan Medical Group
04.2010 - 10.2014
Director of Nursing/Office Nurse
Michigan Cardiovascular Institute
09.1998 - 04.2010
Registered Nurse
Covenant HealthCare
09.1992 - 09.1998
Administrative Assistant
U.S. Army
01.1984 - 01.1987
Master of Science - Health Administration & Leadership
Saginaw Valley State University
Bachelor of Science - Nursing
Saginaw Valley State University
Associate Degree - Nursing
Delta College