
I integrate creativity and strategy with a relationship-first mindset, leveraging a strong attention to detail to build meaningful connections and drive measurable business growth.
Built and scaled a photography business specializing in lifestyle family portraits, corporate headshots, and branding photography - Developed and executed marketing strategies to attract and retain clients across the Boston markets - Delivered a high-touch client experience from inquiry to final gallery, resulting in strong referral and repeat business - Managed all business operations including pricing, client communications, scheduling, invoicing, and brand positioning - Created strategic partnerships with local businesses and networking groups to expand client base - Increased bookings and revenue through social media marketing, email campaigns, and SEO-driven website content
Managed a sales territory, executing multi-brand strategies across on-premise and off-premise accounts. Consistently met and exceeded high sales targets by developing strong client relationships and providing tailored product solutions. Collaborated with a diverse group of partners to curate specialized beverage programs. Conducted tastings, training sessions, and presentations to both clients and teams, ensuring alignment with brand values and driving sales growth.
Through comprehensive training across all facets of the business, I developed a deep understanding of the call center structure and chain of command, advancing into a leadership role. I managed and coached a team of customer service and sales representatives in a fast-paced environment, consistently driving performance to meet and exceed sales targets while adhering to strict compliance standards.
I conducted regular coaching sessions, performance evaluations, and targeted trainings to improve conversion rates and customer engagement. By monitoring call quality and analyzing sales data and performance metrics, I identified opportunities for growth and implemented strategies to enhance both customer experience and sales effectiveness.
I am recognized for my leadership, commitment to team development, and ability to motivate high-performing teams.