Jamie Ryan
Summary
Skilled in managing complex administrative functions, including budgeting, hiring processes, and event coordination, with a focus on enhancing operational efficiency. Demonstrated success in financial reporting, grant management, and staff training. Proficient in software programs including Banner, Concur, PaymentWorks, BuyBama, ASAS, MS Office Suite, and Adobe Creative Cloud. Strong organizational and communication skills that support effective team collaboration and project execution.
Overview
20
20
years of professional experience
Work History
Administrative Assistant III
The Univ. of Alabama Dept. of English
01.2023 - Current
- Managed hiring and budget processes for a fast-paced department with more than 200 faculty, graduate students, and staff members. Created detailed reports on expenditures related to individual financial commitments, grants, and program budgets for faculty and program directors. Kept accurate records of all funds and endowments, conducted monthly budget reconciliations, and prepared the financial section of the annual report. Maintained personnel files for all department employees and processed payroll for instructors and staff.
- Led the department's annual financial training seminar to advise faculty on UA's travel and spending policies, grant and allocation budgeting, and p-card reporting procedures.
- Organized the department's biennial symposium and the War Studies Speaker Series by arranging international and domestic guest scholar travel and accommodations, initiating guest speaker contracts and payments, and booking venues and catering services.
- Served on the 2024 College of Arts & Sciences STAR committee to make recommendations for the college's continuing education program for staff.
Undergraduate Coordinator
The Univ. of Alabama Dept. of English
01.2021 - 01.2023
- Provided comprehensive administrative support for the department's undergraduate studies program by scheduling courses, providing student registration assistance, and participating in Bama Bound activities to support UA's enrollment management practices. Compiled and sorted undergraduate scholarship applications for faculty committee review and issued scholarships in ASAS. Processed ePAs in myEverest for undergraduate student workers in the UA Writing Center and the department's front office. Served as the p-card holder and reconciler for the undergraduate studies program and other department-related expenditures.
- Created invoices in Concur, registered vendors through PaymentWorks, and used Banner to reconcile department commitments from the college.
- Organized all aspects of the department's annual Honors Day ceremony, including venue rental, event catering, audio/visual presentation, and recipients' awards.
- Designed and edited promotional materials for the undergraduate studies program and managed the department's 2021 and 2022 annual recruiting email campaigns.
Director of Transportation
FOCUS 50+
01.2015 - 01.2020
- Oversaw the daily operations of a dynamic transportation department with a staff of 10 employees. Provided monthly data input and performance reporting for the non-profit organization's multiple funding sources. Managed all staff and client scheduling as well as staff recruitment and training activities.
- Wrote and monitored both Alabama Department of Transportation grants and private grants, increasing the department's operational grant funding by more than 50% in the first two years of employment.
- Developed a mapping program to increase client routing efficiency, boosting the medical rideshare percentage among disabled and elderly riders by more than 30%.
- Served as both Title VI Officer and I-9 authorized representative for the organization, ensuring compliance with federal program requirements.
Administrative Assistant
Arts ‘n Autism
01.2014 - 01.2015
- Assisted in the planning, coordination, and implementation of both afterschool and summer camp programs for children on the autism spectrum. Responsible for daily operations including staff and volunteer scheduling, tuition billing, preparation of grant invoices, and website maintenance.
- Coordinated all afterschool and summer transportation and managed all ALDOT grant invoicing and data compliance.
- Provided administrative support and coordinated publicity for major fundraising events including the capital campaign and the annual student art exhibition.
- Supervised student volunteers, compiled service reports, and verified hours with school service programs.
E-Commerce Specialist
Goodwill SCWI
01.2006 - 01.2010
- Completed daily copywriting, product photography, and photo editing for online auction sales to support the organization's employment programs and services. Researched inquiries and resolved customer complaints via phone and email.
- Served as lead trainer for new e-commerce employees, prepared training materials, and completed a major revision of the department's employee manual.
- Launched eBay Giving Works store to supplement shopgoodwill.com sales, leading to a direct increase in e-commerce department profits.
Education
Bachelor of Arts - Communication & Information Sciences, Public Relations, History
The University of Alabama
Tuscaloosa, AL12.2024
Timeline
Administrative Assistant III
The Univ. of Alabama Dept. of English
01.2023 - Current
Undergraduate Coordinator
The Univ. of Alabama Dept. of English
01.2021 - 01.2023
Director of Transportation
FOCUS 50+
01.2015 - 01.2020
Administrative Assistant
Arts ‘n Autism
01.2014 - 01.2015
E-Commerce Specialist
Goodwill SCWI
01.2006 - 01.2010
Bachelor of Arts - Communication & Information Sciences, Public Relations, History
The University of Alabama
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