Jamie Salinas Canseco
Atlanta,GA
Summary
Dynamic Assistant Manager at Pacific Sunwear with a proven track record in enhancing customer satisfaction and optimizing retail operations. Skilled in money handling and team leadership, I effectively resolved complaints and improved cash accuracy, fostering a positive work environment while ensuring efficient staffing and training processes.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Pacific Sunwear
Alpharetta, GA
07.2021 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Education
Film & Media Studies - Film & Media Studies
Georgia State University
Atlanta, GASkills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Task delegation
- Retail operations
Languages
Spanish
Native or Bilingual
Timeline
Assistant Manager
Pacific Sunwear
07.2021 - Current
Film & Media Studies - Film & Media Studies
Georgia State University