Jamie Schulte

Hubbard,OH

Summary

Accountable Insurance Representative with excellent client management and insurance plan promotion. Highly effective juggler of multiple competing responsibilities simultaneously. Proven history of exceptional time management and customer service.

Overview

years of professional experience

Certification

Work History

Insurance Agent

Liberty Mutual

08.2017 - Current

Rewrite, Producer, Escalation Specialist, Sales, CI Champion

Bar Manager

Eagle Grill

02.2015 - 08.2017

Closed out cash register and prepared cashier report at close of business.
Maximized customer service by training staff, overseeing operations, and resolving issues.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
Consulted with managers to organize special events and promotions.
Improved customer service rankings by resolving issues quickly and accurately.

Education

Kent State University

05.2013

Skills

Customer Service (20 years)
Multitasking
Upselling
Rewriting
Educate on insurance laws in all states
Master in winning over difficult guests
Possesses excellent time management and organization skills
Top 10% in all metrics
Top 2% in surveys
Policy Renewals

Lead Development
Policy Writing
Property Insurance
Risk Mitigation
Underwriting and Adjustments
Knowledgeable in Triton, Calabrio, Teams
Client Retention
Client Relations
Customer Follow-Up

Accomplishments

Participated in numerous pilots to help make Liberty Mutual the best it can be
Resolved product issue through consumer testing.
Collaborated with team of many in the development of the CI team.

Certification

Casualty and property Producers licensed in all 50 states, 08/2017, Current

Personal Information

Title: Insurance Agent/Producer

Timeline