Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Jamie Schwingle

Sterling

Summary

Dynamic and service-oriented receptionist with proven organizational skills and a strong focus on customer relations at Country Insurance and Financial Services. Adept at managing high-volume phone calls and maintaining a welcoming environment, while ensuring confidentiality and attention to detail. Recognized for enhancing office efficiency through effective multitasking and administrative support.

Overview

11
11
years of professional experience

Work History

Receptionist

Country Insurance and Financial Services
06.1999 - 04.2003
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.

Receptionist

Lindgren, Callihan, VanOsdol & Co., Ltd
09.1996 - 06.1999
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.

Receptionist/Office Manager

Country Insurance and Financial Services
09.1992 - 09.1996

Same administrative duties as all positions but moved from offices to help where help was needed

Education

Secretarial Science

Clinton Community College
Clinton, IA
05-1992

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Customer/Client relations
  • Administrative support
  • Service-oriented mindset
  • Security awareness
  • Positive and professional
  • Attention to detail

Timeline

Receptionist

Country Insurance and Financial Services
06.1999 - 04.2003

Receptionist

Lindgren, Callihan, VanOsdol & Co., Ltd
09.1996 - 06.1999

Receptionist/Office Manager

Country Insurance and Financial Services
09.1992 - 09.1996

Secretarial Science

Clinton Community College
Jamie Schwingle