Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Jamie Seslar

St. Clair Shores,MI

Summary

Experienced Insurance Liaison Manager with a proven track record in streamlining claims processes and enhancing customer relations within the pediatric therapy sector. Demonstrates a deep understanding of insurance regulations and policy analysis, complemented by effective communication and organizational skills. Excelled in bridging the gap between policyholders and providers, ensuring compliance and facilitating successful transactions.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Insurance Liaison Manager

Gateway Pediatric Therapy
Sterling Heights, MI
06.2022 - 11.2024
  • Facilitated successful insurance transactions through effective relationship-building with clients, insurers, and professionals.
  • Enhanced customer service by efficiently addressing inquiries about insurance coverage and claims.
  • Contributed to company growth with active participation in biweekly training to expand product knowledge.
  • Ensured patient satisfaction by collaborating closely with clinical and administrative staff, and clearly explaining policies and procedures.

Clinical Development and Strategy Manager

Gateway Pediatric Therapy
Sterling Heights, MI
06.2018 - 06.2022
  • Streamlined departmental project schedules, optimizing shift assignments and time-off management.
  • Implemented tracking methods for scheduling data, improving conflict resolution, and staffing levels.
  • Generated comprehensive reports on attendance and overtime, aiding in management's decision-making.
  • Maintained clear communication with team members regarding their schedules, and any subsequent changes.

Education

Bachelor of Science - Elementary Education

Oakland University
Rochester, MI
05-2017

Skills

  • Policy analysis
  • Utilization review experience
  • Organization and time management
  • Electronic authorization processing
  • Data entry and review
  • Insurance benefits verification
  • CPT Coding/Insurance billing
  • Communication and interpersonal skills

Certification

  • CPR Certified
  • First Aid and AED Certified

References

References available upon request.

Timeline

Insurance Liaison Manager

Gateway Pediatric Therapy
06.2022 - 11.2024

Clinical Development and Strategy Manager

Gateway Pediatric Therapy
06.2018 - 06.2022

Bachelor of Science - Elementary Education

Oakland University

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Jamie Seslar