Jamie Shuff
Hurricane,USA
Summary
Experienced sales professional with proven ability to drive revenue growth and build lasting client relationships. Strong focus on team collaboration and achieving results, adapting seamlessly to changing needs. Expertise in strategic account management, client negotiations, and market analysis. Renowned for reliability, communication skills, and results-driven mindset.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Account Executive
Personal Touch Home Health Care
2021.06 - Current
- Developed and maintained strong client relationships to enhance satisfaction and retention.
- Executed marketing strategies to promote home health care services effectively.
- Collaborated with healthcare professionals to design tailored patient care plans.
- Analyzed client feedback to identify service improvement opportunities and implement changes.
- Led training sessions for new account executives on best practices in client management.
- Monitored industry trends to inform strategic decision-making and competitive positioning.
Store Manager
Lowe's Companies
2018.02 - 2020.08
- Directed daily store operations through merchandising, inventory control and cleanliness standards.
- Achieved sales quotas for both store and individual goals.
- Maintained corporate visual and merchandising standards.
- Coached and executed counseling discussions with store employees.
- Led and executed all company initiatives ensuring sales and profitability goals are exceeded.
- Established and maintained culture of professionalism and support within Customer Space.
- Demonstrated sales leadership by playing active role on sales floor.
- Conducted walk through of store and establish prioritized list of tasks.
- Prioritized work load to meet changing priorities and deadlines.
- Identified and solved problems and facilitate problem solving among team.
- Provided recognition to team members for exceptional performance.
- Maintained professional and friendly environment with customers, subordinates and supervisors.
Store Manager
Lowe's Companies
2015.08 - 2018.02
- Directed daily store operations through merchandising, inventory control and cleanliness standards.
- Achieved sales quotas for both store and individual goals.
- Maintained corporate visual and merchandising standards.
- Coached and executed counseling discussions with store employees.
- Led and executed all company initiatives ensuring sales and profitability goals are exceeded.
- Established and maintained culture of professionalism and support within Customer Space.
- Demonstrated sales leadership by playing active role on sales floor.
- Conducted walk through of store and establish prioritized list of tasks.
- Prioritized work load to meet changing priorities and deadlines.
- Identified and solved problems and facilitate problem solving among team.
- Provided recognition to team members for exceptional performance.
- Maintained professional and friendly environment with customers, subordinates and supervisors.
Operations Manager
Lowe's Companies
2001.07 - 2015.08
- Provided exceptional customer service in store to achieve World Class Service standards.
- Identified high potential employees to support organization's continued growth.
- Recruited, interviewed and hired for supervisory positions.
- Managed associate performance matters, including appraisals, promotion recommendations and discipline.
- Monitored operational progress toward accomplishing operational and strategic goals.
- Protected company assets and minimized loss by ensuring all store standards.
- Facilitated and participated in meetings and conference calls.
- Prepared work schedules and schedule work assignments.
- Conducted annual performance reviews on department personnel.
- Led, motivated and supported large team within time-sensitive and demanding environment.
Department Manager
Lowe's Companies
1994.03 - 2001.07
- Ensured quality customer service and staff supervision and training.
- Interacted with customers and resolved customer complaints in friendly and service oriented manner.
- Performed opening and closing duties per company standards.
- Provided feedback on team members daily performance and annual performance reviews.
- Exhibited self-motivating attitude, work ethic and responsibility to teamwork.
- Prepared work schedules and provided daily work assignments for employees.
- Demonstrated aptitude to manage people and organize workloads.
- Cultivated customer relationships and intimacy to develop further opportunities within customer community.
Education
Executive Business and Leadership
UNC Keenan-Flagler Business School
Raleigh, NC2015-01
Physical Therapy
Marshall University
Huntington, WV1994-05
High School Diploma - undefined
Barboursville High School
Barboursville, WV1993-06
Skills
- Microsoft Office Suite
- Strong Relationships
- Sales Management
- Performance Management
- Training And Development
- Exceeds Sales Goals
- Client relationship building
- Account management
- Relationship building and management
- Pipeline management
- Written and verbal communication
- Customer service
- Strategic selling
- New business opportunities
- CRM software expertise
Certification
- Store Manager Training Program
- CPR/Basic First Aid
Timeline
Account Executive
Personal Touch Home Health Care
2021.06 - Current
Store Manager
Lowe's Companies
2018.02 - 2020.08
Store Manager
Lowe's Companies
2015.08 - 2018.02
Operations Manager
Lowe's Companies
2001.07 - 2015.08
Department Manager
Lowe's Companies
1994.03 - 2001.07
Physical Therapy
Marshall University
High School Diploma - undefined
Barboursville High School
Executive Business and Leadership
UNC Keenan-Flagler Business School