Jamie Smith
Bryan
Summary
Goal-driven Service Manager experienced in establishing and maintaining strong customer relationships to drive retention and referrals. Delivered high-quality service repairs while minimizing comebacks through effective coaching and task delegation. Committed to team success with a focus on continuous learning and collaboration.
Overview
17
17
years of professional experience
Work History
Service Manager
Car 1
Archbold
06.2009 - Current
- Managed daily operations of service department, enhancing customer satisfaction.
- Oversaw scheduling and workflow, promoting service efficiency and collaboration.
- Coordinated with parts department, ensuring timely availability of components for service delivery.
Education
Fairview High School
Sherwood, OHSkills
- Service operations
- Workflow management
- Scheduling optimization
- Parts coordination
- Technical support
- Customer satisfaction
Timeline
Service Manager
Car 1
06.2009 - Current
Fairview High School