Jamie Stallings
Briarpatch Restaurants
Owensboro,KY
17
years of professional experience
Work History
MERS Processor
15 Years 11 Months- Processed transactions with accuracy and efficiency to ensure timely customer service.
- Verified customer information and documentation to maintain data integrity in processing systems.
- Collaborated with team members to streamline workflows and enhance operational effectiveness.
- Assisted in resolving customer inquiries and issues, improving overall satisfaction levels.
- Trained new staff on processing procedures, fostering a collaborative work environment.
- Monitored compliance with regulatory standards to mitigate risks associated with transaction processing.
- Analyzed trends in processing errors and developed corrective actions to improve performance metrics.
- Increased productivity by effectively managing workload and prioritizing tasks.
- Maintained accurate records and ensured timely completion of all necessary paperwork.
- Received and reviewed incoming documents and materials.
Bartender
5 Years 1 Month- Maintained cleanliness and organization of the bar area to enhance customer experience.
- Managed inventory levels, ensuring prompt reordering of supplies when necessary.
- Handled cash transactions accurately while maintaining a balanced cash register at shift end.
- Resolved customer complaints swiftly, enhancing overall satisfaction and retention rates.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Tax Associate
1 Year 2 Months- Conducted research on tax laws to provide accurate guidance and support to clients.
- Assisted in identifying potential tax deductions and exemptions.
Timeline
Bartender
Briarpatch Restaurants
05.2021 - CurrentRead More
MERS Processor
U.S. Bank
07.2010 - CurrentRead More
Tax Associate
U.S. Bank
05.2009 - 07.2010Read More