Jamie Trevino
Rosenberg,TX
Summary
Dynamic Receptionist Administrator with proven expertise at Shottenkirk Kia Fort Bend, excelling in client relations and multi-line phone operation. Recognized for enhancing the visitor experience through exceptional customer service and maintaining an organized reception area. Skilled in document management and fostering a welcoming environment, contributing to a positive workplace culture.
Overview
3
3
years of professional experience
Work History
Receptionist Administrator
Shottenkirk Kia Fort Bend
06.2022 - Current
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
- Maintained a clean, organized, and welcoming reception area with updated reading materials for visitors while monitoring security by verifying visitor credentials and issuing visitor badges.
- Contributed to a positive work environment through excellent interpersonal skills and genuine care for colleagues'' needs or concerns.
- Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
- Maintained inventory of office supplies, preventing shortages and supporting daily operations.
Education
Victoria West
Victoria, TX05.2021
Skills
- Reception management
- File organization
- Multi-line phone operation
- Appointment setting
- Reception area maintenance
- Payment collection
- Mail handling
- Document management
- Client relations
- Supply management
- Visitor access management
- Office equipment maintenance
- Guest relations
- Call handling
- Visitor assistance
- Customer service
- Phone and email etiquette
- Microsoft office
- Customer service management
Timeline
Receptionist Administrator
Shottenkirk Kia Fort Bend
06.2022 - Current
Victoria West