Hardworking and dependable professional offering several years of clerical experience. Demonstrated prioritization, multitasking and planning abilities. Enthusiastic about using knowledge and skills to support operations.
Polite and attentive professional offering excellent customer service, organization and time management skills.
Overview
15
15
years of professional experience
2012
2012
years of post-secondary education
Work History
Clerk
Chester First Stop
Chester, South Dakota
01.2025 - Current
I work weekend mornings for some extra cash. I stock shelves make food and check out items.
When I started they had a lot of expired food being sold. I went through everything and got rid of all the expired items.
I have been told since I started we have more guests coming in to buy things.
Processed customer payments accurately and efficiently.
Assisted customers with inquiries and complaints in a professional manner.
Provided excellent customer service to ensure satisfaction.
Greeted visitors in a friendly and professional manner while directing them appropriately.
Collaborated with team members to complete tasks efficiently and meet deadlines.
New Lot Coordinator
Sioux Falls Ford
Sioux Falls, South Dakota
11.2019 - Current
I do a lot of different things within my job. My main job is to inspect the vehicles when they come off the truck.
I write up the paperwork, so the rest of the inspection can be done.
I park the vehicles on the lot. I rearrange the lot.
Sometimes I help out with the used vehicles when I am needed.
I have worked in the quick Lane cleaning cars.
I have worked in the BDC answering phones and making calls.
When the receptionist is gone I fill in for her.
I love learning new things.
Developed strategies for improving efficiency in managing day-to-day operations of the lot.
Assembly Line Worker
Aerostar Manufacturing
Sioux Falls, SD
08.2017 - 09.2019
My job was to guide a sealer down the table to make different types of balloons.
Provided training and guidance to new employees on proper assembly techniques.
Worked quickly and efficiently while maintaining high standards of quality control.
Followed standard operating procedures while performing tasks on the assembly line.
Communicated effectively with co-workers about production progress throughout shift hours.
Ramp Agent
Delta Global Services
Sioux Falls, South Dakota
07.2013 - 11.2017
I was cross trained to work on the ramp loading bags and at the gate loading Passengers. During winter hours we would have an overnight person to start the planes and keep them warm. I was that person. I worked every shift from mornings to nights to overnights. I was trained to push back planes. I was also trained in cargo. I was even a trainer.
Provided customer service assistance by answering inquiries from passengers regarding arrival and departure times and gate information.
Assisted passengers with special needs including wheelchairs, strollers, and other mobility aids.
Ensured proper weight balance on aircrafts by placing heavy items in the aft of the plane.
Followed safety procedures such as using reflective gear while working on the ramp.
Operated a variety of motorized vehicles such as tugs, belt loaders, forklifts. safely and efficiently around airport premises.
Organized baggage carts for loading onto planes accurately according to airline specifications.
Assisted passengers in finding their lost luggage at baggage claim areas.
Manager
McDonald's
Luverne, MN
04.2010 - 07.2013
My job was to make sure the shit ran smooth. I would take care of customer complaints. I set goals for the employees to keep everyone focused.
Sandwich Artist
Subway
Luverne, Minnesota
01.2010 - 04.2010
My job was to make sandwiches to the customers liking. I worked morning shifts on the weekends and night shifts during the week because of school.