Jamie Vallier
Kalamazoo,MI
Summary
Dynamic and results-oriented professional with extensive experience at Anna’s House Kalamazoo, adept in customer service and problem-solving. Excelled in fast-paced environments, demonstrating exceptional multitasking abilities and a friendly, positive attitude. Proven track record of enhancing team collaboration and significantly improving service quality, showcasing a commitment to excellence and continuous learning.
Overview
28
28
years of professional experience
Work History
AGM
Anna’s House Kalamazoo
4700 Stadium Dr. Kalamazoo, MI
10.2016 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships.
Server/ Cashier
Colonial Kitchen
330 N. Drake Rd. Kalamazoo, MI 49009
06.2006 - 10.2016
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Crew Leader
Superior Lawn Maintenance
1826 Mt. Olivet Rd. Kalamazoo, MI
11.1996 - 11.2005
- Trained employees in time management and proper ways to complete job duties.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Monitored team members to verify work quality and address concerns.
- Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
- Instructed crew members in safe work practices and methods to reduce work-related injuries.
- Boosted customer satisfaction by ensuring that all crew members provided high-quality service in line with company standards.
- Developed a strong sense of teamwork among crew members through regular communication and team building activities.
- Collaborated with management to develop strategies for achieving company goals, such as increasing efficiency or improving customer service.
- Managed resources efficiently, ordering supplies as needed and keeping track of inventory levels.
Education
None - Accounting And Finance
Kalamazoo Valley Community College
Kalamazoo, MIDiploma -
Kalamazoo Central High School
Kalamazoo, MI08.1997
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Attention to Detail
- Multitasking Abilities
- Calm Under Pressure
- Active Listening
- Problem Resolution
Timeline
AGM
Anna’s House Kalamazoo
10.2016 - Current
Server/ Cashier
Colonial Kitchen
06.2006 - 10.2016
Crew Leader
Superior Lawn Maintenance
11.1996 - 11.2005
None - Accounting And Finance
Kalamazoo Valley Community College
Diploma -
Kalamazoo Central High School