Jamie Wayman
Knightdale,NC
Summary
A collaborative leader who is committed to collaborating with colleagues to foster an engaged and inspiring workplace culture. Organize and trustworthy applicant that excels at handling several responsibilities while maintaining an optimistic outlook.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
VA Medical Center
01.2024 - Current
- Collaborated with nursing staff to create individualized care plans tailored to each patient's needs.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
- Advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
Medical Office Assistant
UNC Physicians Network
02.2022 - 01.2024
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
- Contributed to a positive work environment by maintaining organized files and facilitating clear communication between staff members.
- Coordinated successfully with healthcare providers to ensure timely delivery of test results and prescription refills for patients.
- Enhanced office productivity by assisting in training new hires on software systems, office procedures, and best practices.
Clinical Support Technician
Rex Hospital
09.2019 - 02.2022
- Delivered quality, comprehensive services to customers through a team approach
- Provided family members with general health education and tips for patient care
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Personal Care Assistant
Duke Raleigh Hospital
10.2015 - 05.2018
- Documented residents' mental status, sleep and eating patterns in medical record books
- Conferred with supervisor to discuss patient condition and medical care
- Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles
- Remained alert to problems or health issues of clients and competently responded.
Certified Nursing Assistant
New London Rehab and Care
01.2015 - 09.2015
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment
- Communicated with patients, ensuring that medical information was kept private.
Personal Care Assistant/ Certified Nurse Assistant
Connecticut Home Care Solution
10.2013 - 02.2015
- Remained alert to problems or health issues of clients and competently responded
- Assisted with daily living activities, running errands and household chores
- Conferred with supervisor to discuss patient condition and medical care
- Built strong relationships with clients to deliver emotional support and companionship.
Education
Associate of Applied Science - Medical Office Administration
Vance-Granville Community College
Henderson, NC12.2023
Nursing Assistant Program - -148 Hours
American Professional Educational Services
Norwich, CT12.2014
High School Diploma -
Deep Creek High School
Chesapeake, VA06.2004
Skills
- Operational Efficiency
- Medical Records Management
- Administrative Duties
- Follow-Up Skills
- Team Leadership
- EHR Software
- Knowledge of HIPAA Regulations
- Medical Terminology
- Documentation and Recordkeeping
- Clinical and Administrative Support
- Understanding of Medical Ethics
- Patient-focused care
Certification
CMAA - Certified Medical Administrative Assistant
Address
- Knightdale, Knightdale, NC, 27545
References
References are available on request
Timeline
Certified Nursing Assistant
VA Medical Center
01.2024 - Current
Medical Office Assistant
UNC Physicians Network
02.2022 - 01.2024
Clinical Support Technician
Rex Hospital
09.2019 - 02.2022
Personal Care Assistant
Duke Raleigh Hospital
10.2015 - 05.2018
Certified Nursing Assistant
New London Rehab and Care
01.2015 - 09.2015
Personal Care Assistant/ Certified Nurse Assistant
Connecticut Home Care Solution
10.2013 - 02.2015
Associate of Applied Science - Medical Office Administration
Vance-Granville Community College
Nursing Assistant Program - -148 Hours
American Professional Educational Services
High School Diploma -
Deep Creek High School