Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Jamie Whitford

Galt,CA

Summary

Dynamic Sr. Administrative Assistant with a proven track record at the City of Lodi, excelling in project coordination and vendor relations. Recognized for enhancing team productivity through effective calendar management and process optimization. Adept at maintaining confidentiality while delivering exceptional customer service and meticulous expense reporting.

Experienced with managing complex administrative tasks and supporting senior executives. Utilizes organizational skills to streamline office operations and enhance productivity. Track record of effective communication and problem-solving to meet team objectives.

Professional administrative expert with significant experience in high-level support roles. Possess strong skills in calendar management, document preparation, and office operations. Known for collaborative leadership, adaptability, and results-driven approach. Highly reliable and effective in fast-paced environments.

Knowledgeable assistant with background in managing office operations and supporting executive-level staff. Successfully coordinated schedules, handled correspondence, and organized meetings to enhance team productivity. Demonstrated organizational and communication skills while maintaining high level of confidentiality.

Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.

Overview

18
18
years of professional experience

Work History

Sr. Administrative Assistant

City of Lodi
03.2024 - Current
  • Kept files and records in content management systems such as MS SharePoint, EXCEL and others.
  • Served as a reliable point of contact for both internal and external stakeholders, demonstrating strong problem-solving skills to address any issues that arose.
  • Supported program operations by preparing and updating documents, reports and spreadsheets.
  • Supported project teams in achieving their goals through proactive assistance with research, data analysis, and report preparation.
  • Arranged business travel details for company employees per supervisor requirements.
  • Acted as backup for other employees by providing support and adapting to requirements of department.
  • Maintained personal schedule, professional calendar, and individual appointments for senior staff members.
  • Improved team productivity by effectively coordinating schedules, meetings, and travel arrangements for senior executives.
  • Increased accuracy of financial records with diligent tracking of expenses, budget management, and invoice processing.
  • Managed sensitive information with utmost discretion to maintain confidentiality at all times.
  • Contributed to a positive work environment by fostering strong working relationships with colleagues across departments.
  • Coordinated seamless onboarding experiences for new hires to ensure they were properly equipped with the necessary tools to succeed in their roles from day one.
  • Reduced errors in data entry tasks due to meticulous attention to detail when inputting information into various databases and spreadsheets.
  • Coached new employees on administrative procedures, company policies, and performance standards.
  • Acquired proper equipment, refreshments and supplies for meetings.
  • Ensured smooth daily operations by maintaining office supplies inventory and anticipating needs to avoid stock shortages or delays in projects.
  • Optimized document organization by developing a comprehensive electronic filing system that facilitated easy retrieval of information when needed.
  • Assisted supervisory staff with management of complex calendars and to-do lists to support organization and productivity.
  • Prepared and distributed team-based communications to foster collaboration and enhance team morale.
  • Boosted client satisfaction by providing exceptional customer service through timely responses to inquiries and resolving issues efficiently.
  • Enhanced communication within the organization by managing internal and external correspondence promptly and professionally.
  • Enhanced team collaboration by organizing regular team-building activities that fostered camaraderie among staff members.
  • Prepared flawless emails and other documents upon direction of immediate supervisor.
  • Streamlined office operations by implementing efficient administrative processes and procedures.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained inventory of office supplies and placed orders.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed filing system, entered data and completed other clerical tasks.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.

Office Manager

Blevins Construction
01.2018 - 12.2021
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
  • Developed and enforced office policies that aligned with company values and regulatory requirements, maintaining compliance.
  • Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.

Office Controller

Top Rank Heating and Air
01.2012 - 12.2018
  • Completed journal entries, reconciliations, and account analysis to prepare quarterly financial documents and general account management.
  • Prepared balance sheets, cash flow reports and income statements.
  • Managed payroll data entry and processing for [Number] employees to comply with predetermined company guidelines.
  • Provided treasury and cash management by overseeing reconciliation of banking activity, credit card processing, and sales tax returns.
  • Followed up with delinquent accounts to obtain funds and reduce aging balances.
  • Increased cash flow by diligently managing accounts receivable and implementing effective collection strategies.
  • Enhanced financial reporting accuracy by streamlining accounting processes and implementing internal controls.
  • Developed comprehensive risk management strategy, protecting company's assets and financial stability.
  • Contributed to significant revenue growth, identifying and implementing cost-saving measures across company.
  • Optimized tax filing processes, resulting in timely submissions and minimizing liabilities.
  • Streamlined financial reporting processes, significantly reducing time required to close monthly books.
  • Enhanced quality and currency of financial information by overseeing revenue collection systems.

Superintendent Secretary

Arcohe Union Elementary
01.2007 - 12.2012
  • Reviewed design specifications critically for accuracy, identifying potential issues before they escalated into costly delays or rework situations.
  • Resolved conflicts efficiently among team members, fostering a positive work environment that contributed to successful outcomes.
  • Reviewed plans and inspected ongoing construction to keep work in line with project goals.
  • Communicated effectively with clients throughout each stage of the project for transparency regarding progress updates as well as addressing any concerns raised promptly.
  • Managed multiple simultaneous projects while maintaining strict deadlines and adhering to budget constraints.
  • Established successful procedures for day-to-day operations and long-term planning.
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Served on school committees focused on curriculum development, teacher evaluations, or community outreach initiatives to contribute positively to the overall school climate.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
  • Enhanced office environment, organizing spaces for better workflow and employee comfort.
  • Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
  • Enhanced communication within office, establishing weekly newsletter summarizing key updates and achievements.
  • Negotiated with vendors to reduce office supply costs, leveraging bulk purchase agreements.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.

Education

High School Diploma -

Cosumnes River College
Sacramento, CA

GED

Galt High School
Gatl, CA
06-2002

Skills

  • Proficient in Microsoft office
  • Executive support experience
  • Project coordination expertise
  • Expert time management
  • Confidentiality and discretion
  • Expense reporting
  • AP/AR proficiency
  • Travel coordination
  • Vendor relations management
  • High-level multitasking
  • Budget management experience
  • Presentation development
  • Calendar management mastery
  • Meeting support
  • Accounting skills
  • Scheduling services
  • Excellent interpersonal skills
  • Spreadsheet development
  • Information security
  • Effective problem solving
  • Process optimization
  • Strong organizational skills
  • Detail-oriented approach
  • Inventory control
  • Reception management
  • Professional phone etiquette
  • Travel arrangements expertise
  • Process improvement initiatives
  • Scheduling and calendar management
  • Office administration
  • Microsoft outlook
  • Staff management
  • Correspondence writing
  • Relationship building
  • Critical thinking
  • Filing and data archiving
  • Microsoft Office Suite
  • Project planning
  • Office management
  • Employee timesheet processing
  • Appointment scheduling
  • Data entry
  • Tech-Savvy
  • Attendance record management
  • Administrative support
  • Documentation and reporting
  • Client relations
  • Quickbooks
  • Customer relations
  • Account management
  • Professional communication
  • Mail distribution
  • Dedicated team player
  • Clerical support
  • Microsoft Word
  • Mail management
  • Travel administration
  • Performance improvement
  • Time management
  • Excel spreadsheets
  • Conference planning
  • Spreadsheets
  • Data collection
  • Confidential document control
  • Minute taking
  • Customer service
  • Filing
  • Document retrieval

Accomplishments

  • Responded to various customer inquiries each day.
  • Updated and maintained company database to reflect current and accurate client records for more than numerous accounts.
  • Implemented new, interactive employee scheduling system to monitor, gauge and project staffing needs.
  • Coordinated weekly project team meetings and drafted agendas to increase meeting efficiency.
  • Assisted management with the training of new staff members.
  • Managed inventory and office budgeting for supplies for busy office of 60+ employees.
  • Event Planning - Successfully planned and executed corporate meetings, lunches and special events for groups of 100+ employees.
  • Increased office productivity by implementing numerous process improvements.
  • Travel Planning - Booked heavy domestic and international travel for department.
  • Scheduling - Communicated with patients through phone, fax, email and in person to schedule appointments and answer inquiries.
  • Designed a more efficient Excel template to track and manage office personnel calendars and daily meetings.
  • Scheduling - Organized technician schedule for customer jobs.
  • Training - Responsible for training all new employees to ensure continued quality of customer service.
  • Data Entry - Reviewed and updated client correspondence files and scheduling database.
  • Held first-point-of-contact for all internal and external communications with executive-level officers.
  • Completed payroll for staff of 60+ direct reports.

Languages

English
Full Professional

Timeline

Sr. Administrative Assistant

City of Lodi
03.2024 - Current

Office Manager

Blevins Construction
01.2018 - 12.2021

Office Controller

Top Rank Heating and Air
01.2012 - 12.2018

Superintendent Secretary

Arcohe Union Elementary
01.2007 - 12.2012

High School Diploma -

Cosumnes River College

GED

Galt High School
Jamie Whitford