Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
3
3
years of professional experience
Work History
Loss Mitigation Specialist II
Compu-Link (Subcontractor for HUD)
04.2024 - Current
Averaged 20 closed sales a month.
Reviewed and presented Short Sale packages to HUD for review and approval.
Efficiently handled over 200 cases monthly.
Prevented unnecessary foreclosures by effectively communicating available options to borrowers and guiding them through the loss mitigation process.
Provided training and guidance to junior staff members on industry best practices, fostering a team-oriented environment focused on continuous improvement.
Care Guide II- Hybrid
NOMI Health
03.2023 - 04.2024
Identified the members’ needs, clarified information, researched every issue, and provided solutions and/or alternatives for Health Care options
Input accurate and thorough member profile information and all documentation into the care management program
Efficiently handled over 200 cases monthly
Demonstrated superior professionalism while interacting with customers and vendors.
License Examiner I
State of Oklahoma
11.2021 - 03.2023
Utilized various programs and websites for document verification and data entry
Processed applications and issued driving privileges or state identification cards
Administered driving test for Class D and Motorcycle Endorsements
Conducted driver's license inspections and determined eligibility in compliance with regulations
Ensured compliance with relevant laws, policies, and procedures throughout the examination process.
Kept up-to-date with Oklahoma state and federal regulations to prevent errors and fraud.
Conducted exams and tests, graded responses and accurately determined licensing approvals and data verification.
Education
Associate Of Occupational Science - Accounting
Community Care College
Tulsa, OK
06-2024
Bookkeeping - Diploma
Community Care College
Tulsa, OK
06-2023
Skills
Working under pressure
Adapting to new challenges
Establishing and maintaining positive relationships
Problem-solving
Account updating
Portfolio management
Time management
Leadership skills
Active listening
Decision-making
Timeline
Loss Mitigation Specialist II
Compu-Link (Subcontractor for HUD)
04.2024 - Current
Care Guide II- Hybrid
NOMI Health
03.2023 - 04.2024
License Examiner I
State of Oklahoma
11.2021 - 03.2023
Associate Of Occupational Science - Accounting
Community Care College
Bookkeeping - Diploma
Community Care College
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