I’ve been fortunate to have spent the past 20+ years at a resort I love. I’m a natural leader with a passion for perfection and put my heart and soul into everything I do. Extensive experience in Sales, Meetings and Events and excited for the opportunity to represent another incredible hotel in the Hyatt portfolio.
Overview
21
21
years of professional experience
Work History
Transient Sales Manager
Hyatt Regency Coconut Point
Bonita Springs, FL
01.2021 - Current
Secured acceptance into American Express THC, Signature Travel Network, Kiwi Collection, and Internova Curated to enhance luxury consortia presence. Successful with Hyatt Prive revenue and ADR growth.
Expanded and managed wholesale, national and local volume accounts. Consistently leading in the weekly Star Report for contract airline crew ADR.
Strong local community involvement, building and maintaining local accounts and relationships.
Seasoned in domestic and international sales missions, tradeshows and office visits. Organized hosting Lunch and Learns, receptions and dinners in various cities with collaborating Hyatts.
Demonstrated exceptional ability to increase sales within a quota-based framework.
Enhanced team performance through effective mentoring.
Experienced and proficient in the following programs: Envision, Opera, RMT, Cvent, Cvent Transient, Optix, Agency360, and ThoughtSpot.
Managed hybrid role encompassing both transient and group selling through 2023.
Sales System Administrator
Hyatt Regency Coconut Point
Bonita Springs, FL
01.2019 - 01.2021
A variety of tasks including but not limited to actualizing group bookings, working directly with third parties on commissions and rebates, answer phones and creating leads for new sales opportunities, creating quarterly and annual quotas with a strong knowledge of hotel financials.
Event Coordinator, Meeting Concierge, and Convention Services Manager
Hyatt Regency Coconut Point
Bonita Springs, FL
01.2004 - 01.2019
Extensive experience in hotel Food and Beverage operations and Meetings and Events.
Education
Associates of Science - Photographic Technology
Daytona State College
Daytona Beach, FL
01.1999
Skills
National and Local account management
Sales presentation
Sales team training
Customer Relationship Development
Consistently Surpasses Sales Targets
Proficient in Time Allocation
Profit and revenue-generating strategies
Market research, forecasting, and analysis
Community Service
Café of Life, Volunteer. Bonita Springs based organization. Main task is working at the Feeding Site, providing meals and supplies to poverty level families.
The Greater Naples Chamber, Active Member and Ambassador. In addition to attending and supporting events I've also organized the 2024/2025 Community Showcase/After 5 and Accelerated Luncheons at the Hyatt Regency Coconut Point. Community mentor for new and existing members.