I am highly qualified for this position, a passionate employee & great communicator. I am friendly, organized beyond belief and strive to always excell in my employment.
I am self motivated and efficient in what I do. Always taking on other task as requested.
Please consider me for this position as I know I would thrive in it.
Thank you so much,
Sincerely, Elizabeth Jefferson
Overview
46
46
years of professional experience
Work History
Owner, Proprietor
You're Invited! Elizabeth Events
Shoreline, WA
01.1978 - Current
Developed event themes and concepts to ensure successful execution of events.
Organized vendor contracts, negotiated fees, and ensured compliance with all regulations.
Coordinated with media personnel such as photographers and videographers for capturing important moments during the event.
Developed promotional materials such as flyers, brochures or posters for marketing purposes prior to each event.
Created detailed reports outlining event planning progress, timelines, budgets, and other relevant information.
Established and maintained relationships with key stakeholders, including vendors, sponsors, and community leaders.
Coordinated and executed over XX large-scale events annually, including logistics, vendor management, and attendee experience.
Managed event budgets, ensuring all events were delivered within financial constraints.
Managed on-site event staff and volunteers, providing training and supervision to ensure high levels of service.
Supported accurate financial recordkeeping by closely checking bills and approving payments.
Designed contracts, collected fees, and booked venues for events.
Selected catering services for different types of events, balancing cost, menu and term options against client demands.
Arranged security, printing and supply vendors to meet unique requirements of each event.
Patient Care Specialist
Northwest Hospital Center
Seattle, WA
08.2023 - 02.2024
Responded promptly to patient inquiries and concerns.
Maintained accurate patient records in the Electronic Health Records system.
Assisted patients with completing registration forms and insurance paperwork.
Assisted in scheduling appointments for diagnostic testing or specialist referrals.
Coordinated communication between multiple providers involved in a single case.
Safeguarded patient privacy with strict adherence to HIPAA protocols.
Park Concierge
ARC Seattle Parks and Recreation
Seattle, WA
01.2023 - 08.2023
Ensured compliance with safety regulations within the workplace by following established guidelines.
Ensured that all customer complaints were addressed in a timely fashion.
Provided support during peak seasons by working extended hours or additional shifts.
Greeted visitors and provided information about park activities.
Provided first aid assistance in emergency situations.
Reported suspicious activity or vandalism to law enforcement officials.
Assisted with setting up picnic tables, grills, benches, shelters.
Attended staff meetings to discuss operational procedures and updates.
Greeted guests and explained park facilities and services available for public use, answered questions, gave directions, resolved visitor complaints and maintained good public relations.
Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
Remained up to date on emergency practices and procedures to guide patrons to safety if necessary.
HR Manager, Bookkeeper
QFC
Lynnwood, WA
11.2022 - 12.2022
Compiled reports to provide management with accurate information and comply with policies and procedures.
Performed month-end closing activities.
Reconciled intercompany accounts on a regular basis.
Ensured accuracy in all accounting entries and records.
Maintained and reconciled general ledger accounts.
Developed internal control procedures to ensure accurate recordkeeping.
Maintained full compliance when executing and tracking bank reconciliations, A/P, invoicing, billing and collections.
Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
Documented transaction details to track and manage financial data.
Utilized accounting software to streamline bookkeeping processes, increasing efficiency.
Handled sensitive financial information with confidentiality and integrity.
Monitored cash flow, preparing reports to inform management of financial status.
Managed inventory records, adjusting entries for discrepancies and reporting changes.
Performed bookkeeping and accounting consulting services.
Reconciled or entered report discrepancies found in financial records.
Received and recorded cash, checks and transfers.
Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
HR Assistant, Concierge, Activities Assistant
Cogir of Northgate Assisted & Independent Living
Seattle, WA
07.2021 - 08.2022
Handled sensitive and confidential employee information with complete discretion.
Compiled and prepared reports and documents pertaining to personnel activities.
Filed documents, delivered mail and performed bookkeeping to facilitate office operations of HR department.
Managed incoming calls from guests ensuring that all requests were handled efficiently and accurately.
Ensured that all customer complaints were addressed in a timely fashion.
Maintained confidentiality of guest information and transactions.
Answered guest questions regarding local area, facilities and amenities.
Directed incoming calls and messages to appropriate staff or residents.
Updated front desk's concierge book to maintain most relevant visitor information.
Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
Maintained records of all activity participation.
Assisted with transportation arrangements for offsite activities when required.
Assisted residents with developing and maintaining positive social skills, mental aptitude, confidence and strong interpersonal connections.
Organized special trips for residents and accompanied groups throughout each excursion.
Planned, organized, facilitated and promoted diverse recreational programs.
Administered first aid and notified emergency medical personnel.
Maintained employee records in compliance with state and federal regulations.
Organized company-wide events, including team buildings and annual parties.
Conducted background checks and employment verifications for potential hires.
Dispatcher, Bookkeeper, Courier
Bloodworks NW
Seattle, WA
06.2015 - 05.2021
Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
Maintained logs of all incoming calls and assigned tasks.
Created daily reports detailing response times, call volumes, and other pertinent information.
Participated in team meetings discussing changes in procedures or processes.
Developed strategies for improving efficiency within the dispatch department.
Received and dispatched calls for emergency services.
Matched bills of lading and reconciled quantities to verify items shipped.
Monitored dispatch board and adjusted call priorities regularly based on caller needs.
Identified locations and needs of callers to accurately send assistance.
Dispatched drivers to meet daily delivery needs for company customers.
Received or prepared work orders.
Loaded and unloaded cargo from trucks, vans, and containers.
Drove company vehicle to transport goods between locations safely and efficiently.
Checked contents of shipment against shipping documents prior to leaving warehouse.
Verified accuracy of shipping documents such as manifests, bills of lading, invoices.
Maintained accurate records of deliveries and pick-ups using computerized tracking systems.
Followed safety protocols when loading, unloading, driving, and delivering items.
Responded quickly to emergency situations requiring immediate action.
Assisted in the sorting and organizing of packages for efficient delivery routes.
Checked and secured package loads before deliveries.
Coordinated parcel delivery using strong time management skills.
Picked up medical specimens from local care providers for delivery to laboratory.
Used time-management skills to prioritize urgent deliveries and optimize daily schedules.
Used cell phones or tablets to upload time, delivery and shipment information into company website or database.
Maintained adherence to stringent delivery deadlines.
Completed and submitted necessary fuel, truck inspection and mileage logs and paperwork after each shift.
Education
Associate of Arts - Advertising, Copy Right & Trademark Law
Shoreline Community College
Seattle, WA
06-2011
Some College (No Degree) - Pre Nursing
Univ. of Washington
Seattle, WA
Skills
Budget Administration
Regulatory Compliance
Marketing tactics
Business Management
Cost Reduction
Financial Planning
Financial Management
Accomplishments
Honor student from High School through College.
Languages
English
Professional
American Sign Language
Limited
Timeline
Patient Care Specialist
Northwest Hospital Center
08.2023 - 02.2024
Park Concierge
ARC Seattle Parks and Recreation
01.2023 - 08.2023
HR Manager, Bookkeeper
QFC
11.2022 - 12.2022
HR Assistant, Concierge, Activities Assistant
Cogir of Northgate Assisted & Independent Living
07.2021 - 08.2022
Dispatcher, Bookkeeper, Courier
Bloodworks NW
06.2015 - 05.2021
Owner, Proprietor
You're Invited! Elizabeth Events
01.1978 - Current
Associate of Arts - Advertising, Copy Right & Trademark Law
Shoreline Community College
Some College (No Degree) - Pre Nursing
Univ. of Washington
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