Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jamiel Majoos

Hyde Park,MA

Summary

I continually contribute to the social, physical, and psychological betterment of those entrusted to my care. First, as a grassroots organizer, then direct care in service to people with developmental disabilities, the elderly, individuals suffering from mental illness, and substance use disorders. I endeavor to add value to the lives of those I serve. I am an advocate for those who cannot always advocate for themselves.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Direct Support Professional

The May Institute
West Roxbury, MA
09.2023 - Current
  • Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
  • Assisted individuals in development of social skills to become integrated in community.
  • Assisted individuals in learning and developing new skills.
  • Tracked and reported clients' progress based on observations and conversations.
  • Accompanied or transported clients to appointments, errands and social activities.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Advocated for disabled individuals to foster communication and self-expression and achieve goals.
  • Used approved crisis intervention techniques in emergency situations.
  • Monitored client's well-being, safety and comfort under physician direction.

Manager

George's Cafe
Brockton, MA
05.2022 - 09.2023
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Prepared employee schedules to maintain appropriate staffing levels during peak periods.
  • Scheduled and directed staff in daily work assignments to maximize productivity.
  • Enforced sanitary practices for food handling, general cleanliness and maintenance of dining and kitchen areas.
  • Directed and coordinated restaurant activities to obtain optimum customer service and strong employee development
  • Trained new employees to perform duties.

Recovery Specialist

Dimock Health Center
Roxbury, MA
12.2020 - 05.2022
  • Remained calm, stayed professional and provided exceptional service on calls, even when interacting with difficult individuals.
  • Relates to clients and colleagues in a professional and respectful manner.
  • Maintains therapeutic boundaries through setting limits and enforcing structure and rules of the program in a trauma informed manner.
  • Provides medication administration supervision
  • De-escalates clients and works with team to provide appropriate and therapeutic interventions.
  • Knowledgeable of substance disorders and vulnerable populations.
  • Council clients
  • Displays nonjudgmental character; able to handle stressful encounters and de-escalate behaviors.
  • Recognizes the importance of individual and cultural differences that influence client behavior and applies this understanding to the care of clients.
  • Taking client vitals
  • Taking care of clients who contracted Covid !9
  • Making proper use of Personal Protective Equipment (PPE)

Founding Partner

Fluid Yoga Solutions LLC
Hyde Park, MA
04.2016 - 09.2017
  • Provided yoga instruction to the elderly and children through the use of certified yoga instructors.
  • Led startup and opening of business and provided business development, creation of operational procedures and workflow planning.
  • Negotiated key initial contracts and established plans to formalize structure and support growth.
  • Created highly successful marketing and branding strategies to spearhead entry into market.
  • Devised organizational vision, mission and foundational structure to facilitate early growth.

Therapeutic Recreation Assistant

Rogerson House
Jamaica Plain, MA
12.2015 - 11.2016
  • Planned therapeutic and recreation activities aligned with abilities, interests and therapy objectives.
  • Facilitated and participated in fun and entertaining therapeutic activities for residents of assisted living facility.
  • Participated in games and recreational activities, which encouraged patients and staff to join in.
  • Displays nonjudgmental character; able to handle stressful encounters and de-escalate behaviors.
  • Designed program activities to promote socialization, relaxation, and cognitive stimulation
  • Provided a varied program that met the physical, emotional, and social needs of residents that contributed to their overall quality of life
  • Assisted in meeting treatment goals

Direct Support Professional

The May Institute
Boston, MA
11.2014 - 06.2015
  • Improved program operations by incorporating feedback from employees, managers and consumers.
  • Engaged clients in mental health and physical activities and exercises as prescribed by clinicians and therapists
  • Provided assistance with daily living activities to children and adults with developmental disabilities
  • Assist in implementing treatment plans
  • Ensured the safety and wellbeing of residents
  • Documented progress of residents and activities of daily living

Founder/Instructor

Arizona Ethnic Studies Institute
Phoenix, AZ
06.2010 - 08.2012
  • Instructed young children in ancient civilization history and Anthropological topics
  • Managed and organized class records and reports.
  • Developed Curriculum
  • Developed and implemented marketing plan

Education

Clinical Medical Assistant

Providence Training Institute
Phoenix, AZ
02.2013

Nursing Assistant

Providence Training Institute
Phoenix, AZ
02.2011

Skills

  • First Aid/CPR
  • Individual counseling
  • Case Management
  • Good Work Ethic
  • People Skills
  • Crisis management
  • Nursing Assistant Certification and Clinical Medical Assistant Certificate
  • Suture removal
  • Injections/immunizations
  • Sutures
  • Taking Vitals
  • PPE Proficiency
  • Covid 19 Protocols
  • Instruction

Certification

  • LADC Assistant
  • Clinical Medical Assistant

Languages

Afrikaans
Native/ Bilingual

Timeline

Direct Support Professional

The May Institute
09.2023 - Current

Manager

George's Cafe
05.2022 - 09.2023

Recovery Specialist

Dimock Health Center
12.2020 - 05.2022

Founding Partner

Fluid Yoga Solutions LLC
04.2016 - 09.2017

Therapeutic Recreation Assistant

Rogerson House
12.2015 - 11.2016

Direct Support Professional

The May Institute
11.2014 - 06.2015

Founder/Instructor

Arizona Ethnic Studies Institute
06.2010 - 08.2012

Clinical Medical Assistant

Providence Training Institute

Nursing Assistant

Providence Training Institute
Jamiel Majoos