Jamie Weatherly
Paralegal
Columbus,OH
Summary
Paralegal motivated to continually improve and extend personal skills and knowledge to attain increased responsibility and opportunities for professional growth. Results-driven professional skilled in researching legal case information and preparing necessary correspondence with strong understanding of legal terminology and processes. Adept in maintaining confidential records and client information.
Overview
8
8
years of professional experience
Work History
Dual-Store Manager
Waxxpot
01.2023 - Current
- Supervise multiple locations to enforce high-quality standards for operation
- Interact well with customers to build connections and nurture relationships.
- Train and guided team members to maintain high productivity and performance metrics.
- Handle problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Cultivate and strengthen lasting client relationships using strong issue resolution and dynamic communication skills.
- Negotiate price and service with customers and vendors to decrease expenses and increase profit.
- Increase profit by 25%
- Implement business strategies, increasing revenue and effectively targeting new markets.
Center Sales Leader
European Wax Center
10.2020 - 01.2023
- Increased customer engagement to drive interest and boost sales opportunities.
- Coordinated solutions for new and existing customers to meet unmet needs and resolve various issues.
- Promoted company's brand and cultivated new relationships by delivering expert presentations.
- Achieved sales metrics consistently by creating SMART goals based on available sales data.
- Negotiated contracts with service providers and customers to achieve profitability goals.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Increased revenue by 15% year over year
Area Sales Manager
Elements Massage
12.2018 - 10.2020
- Executed proven strategies to hit sales quota and help company achieve goals.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
- Built lasting relationships with clients through outstanding customer service interactions.
- Formulated tactics and strategies to target new potential customers within prioritized markets.
- Grew businesses by adopting market expansion strategy to serve different customer needs.
- Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
Administrative Assistant
Martin LLC
05.2015 - 12.2018
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Managed filing system, entered data and completed other clerical tasks.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
Education
Bachelor of Science - Legal Support & Services
Purdue University
West Lafayette, IN05.2022
Skills
- Manage Operations
- Leadership
- Critical Thinking
- Excellent research and writing skills
- Document drafting and preparation
- Highly organized
- Ability to multitask
- Pays close attention to detail
- Works well under pressure
- Good judgement
- Excellent problem solving
Timeline
Dual-Store Manager
Waxxpot
01.2023 - Current
Center Sales Leader
European Wax Center
10.2020 - 01.2023
Area Sales Manager
Elements Massage
12.2018 - 10.2020
Administrative Assistant
Martin LLC
05.2015 - 12.2018
Bachelor of Science - Legal Support & Services
Purdue University
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